Answered by:
Need help FAST! Can't activate Windows

Question
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Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.
Following the advice from this post:
http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f
I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate .... sigh.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {15E73FE0-2E99-49FB-AACF-DA9613753BF8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.120402-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{15E73FE0-2E99-49FB-AACF-DA9613753BF8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-4097450684-3544341311-470316918</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOS><HWID>68303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500204-02-1033-6002.0000-1732012
Installation ID: 008734703805004442970141643805097581200104183925409112
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9HD2
License Status: Initial grace period
Time remaining: 20640 minute(s) (14 day(s))Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: PAAAAAEABQABAAIAAQACAAAAAwABAAEAeqhuNxjbqhyMwI6YhJV6f1ozZrHygfL0SLLUX1RhOpisVkbKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC DELL M09
OSFR DELL DELL
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTThursday, June 21, 2012 3:54 PM
Answers
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"Theoutdoorsman" wrote in message news:c97778a7-ae85-4a75-a4de-2e800626e906...
Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.
Following the advice from this post:
http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f
I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate ..... sigh.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOSLicensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: B9HD2
License Status: Initial grace period
Time remaining: 20640 minute(s) (14 day(s))OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC DELL M09
You cannot use a Retail disk to install, using the OEM_SLP Key from the manufacturer's install - you MUST use the COA Key.
Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 22, 2012 3:32 PM
Thursday, June 21, 2012 5:24 PMModerator -
Most likely the product key you extracted with the Magical Jelly Bean utility was the original one used by the factory to originally install Windows Vista using a master image. That product key cannot be used to activate Windows Vista when you install it with retail media. What I suggest you do is to obtain the correct Dell Windows Vista Reinstallation disc (Request Dell Backup Discs) and perform a "clean install". This disc does not require a product key since it uses System Locked Pre-installation.
Carey Frisch
- Marked as answer by Darin Smith MS Friday, June 22, 2012 3:32 PM
Thursday, June 21, 2012 6:11 PMModerator
All replies
-
Forgot to mention, the error code I am receiving is:
Error Code OxC004E003
Thursday, June 21, 2012 3:58 PM -
"Theoutdoorsman" wrote in message news:c97778a7-ae85-4a75-a4de-2e800626e906...
Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.
Following the advice from this post:
http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f
I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate ..... sigh.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOSLicensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: B9HD2
License Status: Initial grace period
Time remaining: 20640 minute(s) (14 day(s))OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC DELL M09
You cannot use a Retail disk to install, using the OEM_SLP Key from the manufacturer's install - you MUST use the COA Key.
Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 22, 2012 3:32 PM
Thursday, June 21, 2012 5:24 PMModerator -
Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth...........the COA sticker was not legible. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive.
......... It is still possible for me to install via the recovery partition. I left this partition on the new hard drive. Is it possible for me to use it for recovery purposes? I keep having issues about the user profile after a full system recovery afterwards? If I use it again, and run into trouble, are you able to assist?
- Edited by Theoutdoorsman Thursday, June 21, 2012 5:52 PM
Thursday, June 21, 2012 5:42 PM -
Most likely the product key you extracted with the Magical Jelly Bean utility was the original one used by the factory to originally install Windows Vista using a master image. That product key cannot be used to activate Windows Vista when you install it with retail media. What I suggest you do is to obtain the correct Dell Windows Vista Reinstallation disc (Request Dell Backup Discs) and perform a "clean install". This disc does not require a product key since it uses System Locked Pre-installation.
Carey Frisch
- Marked as answer by Darin Smith MS Friday, June 22, 2012 3:32 PM
Thursday, June 21, 2012 6:11 PMModerator -
I would contact the manufacturer and request/order a set of Recovery disks from them - you're likely to find that the Recovery partition is inaccessible anyhow, unless you got lucky with your clone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Thursday, June 21, 2012 6:23 PMModerator -
I know how to envoke the recovery image via linux. I've already performed a full recovery twice. Both times, windows vista will start up and give me an error. Something along the lines of user profile corrupt. If I do it again, can you assist me afterwards?Thursday, June 21, 2012 10:00 PM
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Issues with corrupt user profiles should be posted in the more appropriate User Accounts Forum.
Carey Frisch
Friday, June 22, 2012 1:49 AMModerator -
"Theoutdoorsman" wrote in message news:ad9f7a32-bcde-4f44-bea6-a555b33bfd1a...I know how to envoke the recovery image via linux. I've already performed a full recovery twice. Both times, windows vista will start up and give me an error. Something along the lines of user profile corrupt. If I do it again, can you assist me afterwards?In that case the recovery image is corrupt - order a set of disks from the manufacturer.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, June 22, 2012 10:57 AMModerator