none
Need help FAST! Can't activate Windows

    Question

  • Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.   

    Following the advice from this post:

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f

    I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate .... sigh.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {15E73FE0-2E99-49FB-AACF-DA9613753BF8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{15E73FE0-2E99-49FB-AACF-DA9613753BF8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-4097450684-3544341311-470316918</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOS><HWID>68303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-1033-6002.0000-1732012
    Installation ID: 008734703805004442970141643805097581200104183925409112
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 20640 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABQABAAIAAQACAAAAAwABAAEAeqhuNxjbqhyMwI6YhJV6f1ozZrHygfL0SLLUX1RhOpisVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   DELL    M09   
      OSFR   DELL    DELL   
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT

    Thursday, June 21, 2012 3:54 PM

Answers

  • "Theoutdoorsman" wrote in message news:c97778a7-ae85-4a75-a4de-2e800626e906...

    Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.  

    Following the advice from this post:

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f

    I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate ..... sigh.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 20640 minute(s) (14 day(s))

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   DELL    M09   

     

     

     

    You cannot use a Retail disk to install, using the OEM_SLP Key from the manufacturer's install - you MUST use the COA Key.

    Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 21, 2012 5:24 PM
    Moderator
  • Most likely the product key you extracted with the Magical Jelly Bean utility was the original one used by the factory to originally install Windows Vista using a master image.  That product key cannot be used to activate Windows Vista when you install it with retail media. What I suggest you do is to obtain the correct Dell Windows Vista Reinstallation disc (Request Dell Backup Discs) and perform a "clean install".  This disc does not require a product key since it uses System Locked Pre-installation.

    Carey Frisch

    Thursday, June 21, 2012 6:11 PM
    Moderator

All replies

  • Forgot to mention, the error code I am receiving is:

    Error Code OxC004E003

     
    Thursday, June 21, 2012 3:58 PM
  • "Theoutdoorsman" wrote in message news:c97778a7-ae85-4a75-a4de-2e800626e906...

    Long story short ...... I purchased a laptop, for cheap, from someone at a local yard sale. I discovered it had a bad hard drive, and the COA sticker was not legible. I purchased another hard drive of equal capacity. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive. I then proceded to clone the defective hard drive to the new one. After cloning, I tried to envoke the recovery partition now located on the new hard drive. After reinstalling Windows Vista using the recovery partition, I found my brand new user profile was corrupt. Sigh ..... After two failed attempts at this, a friend loaned me his retail edition of Windows Vista so that I could reinstall my OS. At this point, all is well, only I cannot validate my license key.  

    Following the advice from this post:

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/493f068f-e103-44ab-9ee0-ee2fe8827b6f

    I have obtained the following results as per the Genuine Diagnostics Tool. I am having difficulty activating Windows Vista Home Premium x86 on my laptop. Any help would be much appreciated. I have only 2 days to successfully activate ..... sigh.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20090210000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: B9HD2
    License Status: Initial grace period
    Time remaining: 20640 minute(s) (14 day(s))

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   DELL    M09   

     

     

     

    You cannot use a Retail disk to install, using the OEM_SLP Key from the manufacturer's install - you MUST use the COA Key.

    Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 21, 2012 5:24 PM
    Moderator
  • Change the Key to the one on your COA sticker, using the Change Product Key link on the System properties page, and then you will probably have to activate by telephone.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    ...........the COA sticker was not legible. Prior to replacing the hard drive I managed to retrieve my product key, via Magical Jelly Bean, from the pre-existing OS on the old hard drive.

    ......... It is still possible for me to install via the recovery partition. I left this partition on the new hard drive. Is it possible for me to use it for recovery purposes? I keep having issues about the user profile after a full system recovery afterwards? If I use it again, and run into trouble, are you able to assist?

    Thursday, June 21, 2012 5:42 PM
  • Most likely the product key you extracted with the Magical Jelly Bean utility was the original one used by the factory to originally install Windows Vista using a master image.  That product key cannot be used to activate Windows Vista when you install it with retail media. What I suggest you do is to obtain the correct Dell Windows Vista Reinstallation disc (Request Dell Backup Discs) and perform a "clean install".  This disc does not require a product key since it uses System Locked Pre-installation.

    Carey Frisch

    Thursday, June 21, 2012 6:11 PM
    Moderator
  • I would contact the manufacturer and request/order a set of Recovery disks from them - you're likely to find that the Recovery partition is inaccessible anyhow, unless you got lucky with your clone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, June 21, 2012 6:23 PM
    Moderator
  • I know how to envoke the recovery image via linux. I've already performed a full recovery twice. Both times, windows vista will start up and give me an error. Something along the lines of user profile corrupt. If I do it again, can you assist me afterwards?
    Thursday, June 21, 2012 10:00 PM
  • Issues with corrupt user profiles should be posted in the more appropriate User Accounts Forum.

    Carey Frisch

    Friday, June 22, 2012 1:49 AM
    Moderator
  • "Theoutdoorsman" wrote in message news:ad9f7a32-bcde-4f44-bea6-a555b33bfd1a...
    I know how to envoke the recovery image via linux. I've already performed a full recovery twice. Both times, windows vista will start up and give me an error. Something along the lines of user profile corrupt. If I do it again, can you assist me afterwards?
     
    In that case the recovery image is corrupt - order a set of disks from the manufacturer.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 22, 2012 10:57 AM
    Moderator