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I can't start my windows live OneCAre, tried everything, repaired, please help!!!!!!:( RRS feed

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  • Hello Jamal, contacting support might be the best course of action. How to contact support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Friday, April 4, 2008 1:25 PM
    Moderator
  • If your problem is:

    Red OneCare system tray icon and error:

    "OneCare has encountered a problem and might not be protecting this PC"

     

    Check the date and time on your PC.

     

    If the date and time are accurate, the permissions on the OneCare folder may need to be reset by using the following steps

     

    1. Click Start->Run->Type “CMD(In Vista, type cmd in the search box, but don't hit enter and then right click command.exe and select and “Run as Administrator”)
    2. Type    CACLS "C:\Program Files\Microsoft Windows OneCare Live" /t /g administrators:f
    3. Type “Y” when prompted.
    4. Restart the machine

     

    -steve

     

    Friday, April 4, 2008 4:33 PM
    Moderator