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WHS is Hanging, even RDC freezed RRS feed

  • Question

  • Hi,

    I purchased Acer Easyshare 340 last week, worked fine 4 days, and on 5th day WHS console stop responding and "i" LED changed to red. So I tried to connect using RDC, that did not help. I hard booted WHS system and when it started, tried connect using RDC again, that time was able to connect but after around 45 seconds or so, system hanged again. Tried so many times but no luck. Restoring WHS was last option, so i used that too WHS (Did not select factory default settings).


    But after restore same problem, RDC just freeze after 45 seconds. I googled and got clue McAfee might be the problem (When logged in very first time using RDC got message ur McAfee subscription is expired although it was six month free trial), so after so many reboot (I had only 45 seconds to connect RDC, open Add/Remove program and uninstall McAfee), I was able to remove McAfee and started system.


    But problem still persists. Though I am able to ping but not able to access share folder or console. Also my system backup failed and when WHS start I am getting WHS console message back up failed for your system.

    Please help what could be the issue (I don't think any Add-In caused any problem?, i restored the system) Should I try restoring using factory default setting? If yes my files would be wiped off :(

     

    Thanks
    Mithun 

     

    Thursday, December 2, 2010 10:47 AM

Answers

  • Thanks Ken.

    I took out hard disk and ran chkdsk on another system, which found some bad sector on disk. After moving file from bad sector, system is working correctly. Here is chkdsk report.

     

     

    CHKDSK is verifying files (stage 1 of 5)...

      1392 file records processed.

    File verification completed.

      14 large file records processed.

      0 bad file records processed.

      0 EA records processed.

      297 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...

      1682 index entries processed.

    Index verification completed.

      0 unindexed files scanned.

      0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...

      1392 file SDs/SIDs processed.

    Security descriptor verification completed.

      146 data files processed.

    CHKDSK is verifying Usn Journal...

      734632 USN bytes processed.

    Usn Journal verification completed.

    CHKDSK is verifying file data (stage 4 of 5)...

    10 percent complete. (719 of 1376 files processed)

    Windows replaced bad clusters in file 736

    of name \folders\{00008~1\DA784C~1.DAT.

      1376 files processed.

    File data verification completed.

    CHKDSK is verifying free space (stage 5 of 5)...

      198513364 free clusters processed.

    Free space verification is complete.

    Adding 1 bad clusters to the Bad Clusters File.

    Correcting errors in the Volume Bitmap.

    Windows has made corrections to the file system.

     

     955779142 KB total disk space.

     161627480 KB in 988 files.

           608 KB in 147 indexes.

             4 KB in bad sectors.

         97594 KB in use by the system.

         65536 KB occupied by the log file.

     794053456 KB available on disk.

          4096 bytes in each allocation unit.

     238944785 total allocation units on disk.

     198513364 allocation units available on disk.

     

    WHS is running but still 'i" LED is red. I don't know why?

     

    Now question is, should i contact Acer or Hitachi (EasyShare 340 is using Hitachi HDT721010SLA360) to replace/fix my disk?

    Thanks
    Mithun

    • Marked as answer by mitspal Friday, December 3, 2010 10:39 AM
    • Edited by mitspal Friday, December 3, 2010 10:40 AM spell
    Friday, December 3, 2010 10:18 AM

All replies

  • Please consider contacting Acer for support. Presumably getting some technical support is why you bought an OEM server in the first place...
    I'm not on the WHS team, I just post a lot. :)
    Thursday, December 2, 2010 1:28 PM
    Moderator
  • Thanks Ken.

    I took out hard disk and ran chkdsk on another system, which found some bad sector on disk. After moving file from bad sector, system is working correctly. Here is chkdsk report.

     

     

    CHKDSK is verifying files (stage 1 of 5)...

      1392 file records processed.

    File verification completed.

      14 large file records processed.

      0 bad file records processed.

      0 EA records processed.

      297 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...

      1682 index entries processed.

    Index verification completed.

      0 unindexed files scanned.

      0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...

      1392 file SDs/SIDs processed.

    Security descriptor verification completed.

      146 data files processed.

    CHKDSK is verifying Usn Journal...

      734632 USN bytes processed.

    Usn Journal verification completed.

    CHKDSK is verifying file data (stage 4 of 5)...

    10 percent complete. (719 of 1376 files processed)

    Windows replaced bad clusters in file 736

    of name \folders\{00008~1\DA784C~1.DAT.

      1376 files processed.

    File data verification completed.

    CHKDSK is verifying free space (stage 5 of 5)...

      198513364 free clusters processed.

    Free space verification is complete.

    Adding 1 bad clusters to the Bad Clusters File.

    Correcting errors in the Volume Bitmap.

    Windows has made corrections to the file system.

     

     955779142 KB total disk space.

     161627480 KB in 988 files.

           608 KB in 147 indexes.

             4 KB in bad sectors.

         97594 KB in use by the system.

         65536 KB occupied by the log file.

     794053456 KB available on disk.

          4096 bytes in each allocation unit.

     238944785 total allocation units on disk.

     198513364 allocation units available on disk.

     

    WHS is running but still 'i" LED is red. I don't know why?

     

    Now question is, should i contact Acer or Hitachi (EasyShare 340 is using Hitachi HDT721010SLA360) to replace/fix my disk?

    Thanks
    Mithun

    • Marked as answer by mitspal Friday, December 3, 2010 10:39 AM
    • Edited by mitspal Friday, December 3, 2010 10:40 AM spell
    Friday, December 3, 2010 10:18 AM
  • Acer.
    I'm not on the WHS team, I just post a lot. :)
    Friday, December 3, 2010 10:37 AM
    Moderator