Office Genuine Advantage problem

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  I first bought Office 2007 Home & Student edition. I then bought the enterprise edition thru a WUP at work. I now have OGA problems as the KB949810 always fails to install

  I don't know how to sort this out!

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-QVVK4-HPHB4-TRXJ6
  Windows Product Key Hash: knYhcTr3BiDJT27Cbk4dDHadnwM=
  Windows Product ID: 76487-OEM-2254645-29490
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 5.1.2600.2.00010100.3.0.pro
  ID: {DEF2A764-037A-4760-9A49-78AB82553681}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.9.40.0
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-230-1
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A
  
  WGA Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.9.40.0
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Publisher 2007 - 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  Microsoft Office Project Standard 2007 - 100 Genuine
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Documents and Settings\Howard\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{DEF2A764-037A-4760-9A49-78AB82553681}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TRXJ6</PKey><PID>76487-OEM-2254645-29490</PID><PIDType>3</PIDType><SID>S-1-5-21-484763869-796845957-839522115</SID><SYSTEM><Manufacturer>Foxconn</Manufacturer><Model>P35</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080819000000.000000+000</Date></BIOS><HWID>C51438170184B07B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>908DC8923302260</Val><Hash>KbLMqPhw7B7QiFDPRyl0jwQBEYs=</Hash><Pid>81613-304-5765032-62915</Pid><PidType>10</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B809C6F476A1ED4</Val><Hash>qzS3Lpv7ReNsL+ml7KTQPxOtI8A=</Hash><Pid>81599-874-5795324-65610</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>1EA462B7A0E0ECE</Val><Hash>dGiC/4jXtkSpmzq4eHdCYYqTP9c=</Hash><Pid>84888-871-2381777-63342</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>9FD49573CDF4ECE</Val><Hash>wy86OfUXZ+BvQDVpVZEqN/hP4Sc=</Hash><Pid>84890-871-3066571-63482</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Licensing Data-->
  N/A
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  N/A
  
  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 13B94:GENUINE C&C INC
  Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
  
  OEM Activation 2.0 Data-->
  N/A
  

  
  

  Thursday, February 18, 2010 11:03 AM