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[Q] Any other way to schedule exam without using Prometric? RRS feed

  • Question

  • Since the last time I have used Prometric's web site they have updated their design. Apparently my account has also been deleted yet I cannot register with my email address because it says it is already being used but yet does not exist when I attempt to recover said account. Emailed Prometric and have not received any messages from them (no surprise, worse customer service) and I have already emailed Microsoft and all I got back was an email today with an answer that was totally unrelated to the email I sent them (no surprise there either).

    So would anyone happen to know of ways around using Prometric to schedule Microsoft exams? Interested in the 70-640, 42, 46, 685, and 686 exams this year but if I'm unable to register than I guess I will be ignoring the Microsoft Cert path. Thanks for your time.

    Wednesday, January 30, 2013 11:35 PM

Answers

  • Apparently, you only have Prometric to seek for assistance in regards to this. Prometric is the authorized exam center for Microsoft. 

    (Reference: http://www.microsoft.com/learning/en/us/certification-exams.aspx)

    Unless you are taking the Microsoft Office System certification then you will have to book via Prometric. 

    You may want to consider contacting Prometric again (https://www.prometric.com/en-us/contact-us/Pages/default.aspx)


    Regards,
    Milton Goh
    MCSE, MCSA, MCITP, MCTS, MCP
    Blog: blog.nerdytwo.com
    Twitter: @miltongoh

    Thursday, January 31, 2013 1:25 AM

All replies

  • Apparently, you only have Prometric to seek for assistance in regards to this. Prometric is the authorized exam center for Microsoft. 

    (Reference: http://www.microsoft.com/learning/en/us/certification-exams.aspx)

    Unless you are taking the Microsoft Office System certification then you will have to book via Prometric. 

    You may want to consider contacting Prometric again (https://www.prometric.com/en-us/contact-us/Pages/default.aspx)


    Regards,
    Milton Goh
    MCSE, MCSA, MCITP, MCTS, MCP
    Blog: blog.nerdytwo.com
    Twitter: @miltongoh

    Thursday, January 31, 2013 1:25 AM
  • No, Microsoft uses Prometric for the exams so you'll have to go through them.  I suggest contacting prometric to see if they can either help you recover your account.  I had an instance of having multiple prometric accounts and they were helpful enough to merge them into one for me though that was about 3-4 years ago so things might have changed since then in terms of customer service.  Best I can say is try, try, try until you get someone helpful on the phone.

    Be kind and Mark as Answer if I helped.

    Thursday, January 31, 2013 1:26 AM
  • Perhaps you should try calling them instead of using email.

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

    Jeff Wharton
    MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
    Blog: Mr. Wharty's Ramblings
    Twitter: @Mr_Wharty
    MC ID: Microsoft Transcript

    Thursday, January 31, 2013 2:10 AM
    Moderator