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When Should I Expect To Receive my MCITP EA Entitled Certificate After Sitting for all 5 Exams? RRS feed

  • Question

  • Hello There,
    Having sat for my last 2 exams (Windows Server 2008 Network Infrastructure, Configuring 70-642 and Pro: Windows Server 2008, Enterprise Administrator 70-647) on MCITP Enterprise Admin Certificate on 30th January, 2014, I expected to being in a position to order and able to download my MCITP Certificate to-date. But I am yet to receive an email on confirmation of the certificate and instead I've only receive MCTS certificate on  Windows Server 2008 Network Infrastructure, Configuration on 2nd Feb, 2014. Considering this is the 7th day since get done with exams, When should I expect to get the certificate entitled MCITP EA?

    Thank you in advance. 

    Thursday, February 6, 2014 1:30 PM

Answers

  • Hi, cathbertpk1987.

    Are all of your passed exams appearing on your MCP transcript? If they are, sometimes it take a few extra days for all the titles to appear on your transcript. However, seven (7) days is a long time. If you call them, they might tell you to wait until ten (10) days. That's what they told me a few weeks ago.

    If there are passed exams missing on your transcript, you can scan them as images (less than 100K in size) and send them to Microsoft.

    Gather the image(s) and other information including your MCP ID and your Prometric ID (it's on your pass exam) and then contact your Microsoft Regional Service Center. Their email address is mcphelp@microsoft.com

    You can also call them on the phone. Please use the following web page to find the correct contact information for help.
    http://www.microsoft.com/learning/en-us/help.aspx.

    Chances are good that if you decide to call them, they give you specific instructions and you will end up emailing them anyway.

    This web page includes email and phone contact information for your geographic location so you can email or call them directly. They will help you get this figured out.

    NOTE: This public forum is usually monitored by fellow IT professionals like you and me but not by Microsoft employees.

    Good luck!


    Best wishes, Davin Mickelson

    Thursday, February 6, 2014 4:09 PM
    Answerer

All replies

  • Hi, cathbertpk1987.

    Are all of your passed exams appearing on your MCP transcript? If they are, sometimes it take a few extra days for all the titles to appear on your transcript. However, seven (7) days is a long time. If you call them, they might tell you to wait until ten (10) days. That's what they told me a few weeks ago.

    If there are passed exams missing on your transcript, you can scan them as images (less than 100K in size) and send them to Microsoft.

    Gather the image(s) and other information including your MCP ID and your Prometric ID (it's on your pass exam) and then contact your Microsoft Regional Service Center. Their email address is mcphelp@microsoft.com

    You can also call them on the phone. Please use the following web page to find the correct contact information for help.
    http://www.microsoft.com/learning/en-us/help.aspx.

    Chances are good that if you decide to call them, they give you specific instructions and you will end up emailing them anyway.

    This web page includes email and phone contact information for your geographic location so you can email or call them directly. They will help you get this figured out.

    NOTE: This public forum is usually monitored by fellow IT professionals like you and me but not by Microsoft employees.

    Good luck!


    Best wishes, Davin Mickelson

    Thursday, February 6, 2014 4:09 PM
    Answerer
  • Thank you Davin. At least you gave me the light, now let me contact them. 
    Friday, February 7, 2014 9:24 AM