Parsing the Trace file in CRM for Outlook -- CRM 2013 On-Premise RRS feed

  • Question

  • I'm trying to troubleshoot a really strange issue with Set Regarding. In order to get some background info ahead of time, I found the article for enabling tracing here. The subsection for setting to Errors only was problematic. I reverted the registry to remove the key I added. I tried tracing again without the TraceCategories and got a short txt file in the Traces folder. The data is relatively dense, and all of it looks bad.

    # Schedule: No registry key - using default value: Daily
    # CRMVersion: 6.1.0002.0112

    [2015-04-17 15:01:59.992] Process:OUTLOOK |Thread:56160 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\138922\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385

    Each error had one part of this that was exactly the same - Unable to determine control type from ribbon control. Does anyone have any feedback on these errors?

    Eric Hula - CRM Administrator

    Friday, April 17, 2015 8:42 PM