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Error installing CRM 4.0

Question
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Hi,
I am trying to install CRM 4.0. I am getting the following error:"Action Microsoft.crm.setup.server.addserviceaccount to sqlaccessgroupaction failed. General access denied error"
And in the event viewer, the error is: "Open failed: Could not open file E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\OrgName_MSCRM.mdf for file number 0. OS error: 2(The system cannot find the file specified.)."
How can i solve this error?
Thanks in advance
Monday, December 22, 2008 3:06 PM
Answers
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Exact same procedure. Just type the name of the server instead of the user.
- Marked as answer by Jim Glass Jr Tuesday, May 19, 2009 9:11 PM
Tuesday, December 23, 2008 2:12 PM
All replies
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Is the SQL Server on a different machine?Hassan.Tuesday, December 23, 2008 10:07 AM
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No, the SQL srver is on the same machine.
Thanks Hassan
Tuesday, December 23, 2008 10:17 AM -
Few more questions:1- Are you logged in as the local admin with access to AD?2- Does the install fail and stop or does it complete?Tuesday, December 23, 2008 10:27 AM
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Yes i am logged as a local admin with access to AD.
As for the install, it fails and stops.
Tuesday, December 23, 2008 10:39 AM -
Try adding the CRM Server to the SQLAccessGroup manually in AD and then try doing the install again.Let me know the outcome.thanks,Hassan.Tuesday, December 23, 2008 10:42 AM
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Add the CRM Server to the SQLAccessGroup?
How can this be done?
Can i have the steps please?
Tuesday, December 23, 2008 11:00 AM -
MS CRM creates 4 security groups in your active directory. Please read details below.http://ayazahmad.wordpress.com/2007/01/26/active-directory-security-groups-for-mscrm/Please try adding your MS CRM Server. to the PrevSQL group.Hassan.Tuesday, December 23, 2008 1:57 PM
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Yes i know about the groups but i didn't know we can add the server to the group. i usually add a user to the group.
How do we the server?
Tuesday, December 23, 2008 2:09 PM -
Exact same procedure. Just type the name of the server instead of the user.
- Marked as answer by Jim Glass Jr Tuesday, May 19, 2009 9:11 PM
Tuesday, December 23, 2008 2:12 PM