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Error installing CRM 4.0 RRS feed

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    Hi,

    I am trying to install CRM 4.0. I am getting the following error:"Action Microsoft.crm.setup.server.addserviceaccount to sqlaccessgroupaction failed. General access denied error"

    And in the event viewer, the error is: "Open failed: Could not open file E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\OrgName_MSCRM.mdf for file number 0.  OS error: 2(The system cannot find the file specified.)."

    How can i solve this error?

    Thanks in advance

     

    Monday, December 22, 2008 3:06 PM

Answers

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    Exact same procedure. Just type the name of the server instead of the user.

    • Marked as answer by Jim Glass Jr Tuesday, May 19, 2009 9:11 PM
    Tuesday, December 23, 2008 2:12 PM

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    Is the SQL Server on a different machine?

    Hassan.

    Tuesday, December 23, 2008 10:07 AM
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    No, the SQL srver is on the same machine.

    Thanks Hassan

     

    Tuesday, December 23, 2008 10:17 AM
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    Few more questions:

    1- Are you logged in as the local admin with access to AD?
    2- Does the install fail and stop or does it complete?

    Tuesday, December 23, 2008 10:27 AM
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    Yes i am logged as a local admin with access to AD.

    As for the install, it fails and stops.

    Tuesday, December 23, 2008 10:39 AM
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    Try adding the CRM Server to the SQLAccessGroup manually in AD and then try doing the install again.
    Let me know the outcome.

    thanks,
    Hassan.

    Tuesday, December 23, 2008 10:42 AM
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    Add the CRM Server to the SQLAccessGroup?

    How can this be done?

    Can i have the steps please?

     

    Tuesday, December 23, 2008 11:00 AM
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    MS CRM creates 4 security groups in your active directory. Please read details below.
    http://ayazahmad.wordpress.com/2007/01/26/active-directory-security-groups-for-mscrm/

    Please try adding your MS CRM Server. to the PrevSQL group.

    Hassan.

    Tuesday, December 23, 2008 1:57 PM
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    Yes i know about the groups but i didn't know we can add the server to the group. i usually add a user to the group.

    How do we the server?

     

    Tuesday, December 23, 2008 2:09 PM
  • Question
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    Exact same procedure. Just type the name of the server instead of the user.

    • Marked as answer by Jim Glass Jr Tuesday, May 19, 2009 9:11 PM
    Tuesday, December 23, 2008 2:12 PM