Answered by:
erro 0xc004e002

Question
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The system of my pc is windows vista home premium. Every time I try to get on my desktop, the following message appears: "Windows Activation. 0xC004E002 Error Code. Description: The Software Licensing reported that the storage license contains inconsistent data."
What does that mean?
.
Before that stopped working the recorder and veses appeared a blue screen and restart your PC
I would like a solution. Thanks
Relatório de Diagnóstico (1.9.0019.0):
-----------------------------------------
WGA Dados ->
Status da validação: Licença inválida
Código de Validação: 50Cached Código de Validação: 0x0
Windows Product Key: 3VQK7 *****-*****--VGMPJ-VJ67Q
Windows Product Key Hash: G6048gJ99ectLecW9lpWu6WyXJM =
Windows Product ID: 89578-OEM-7711732-20591
Windows Product ID Tipo: 8
Windows Tipo da licença: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: (187E9BA1-DC47-4E42-A884-4E05E1260C5C) (3)
De Admin: Sim
TestCab: 0x0
WGA versão: Registado, 1.9.42.0
Assinado por: Microsoft
Nome do produto: Windows Vista (TM) Home Premium
Arquitectura: 0x00000000
Construir laboratório: 6001.vistasp1_gdr.091208-0542
TTS de erro:
Validação de diagnóstico:
Resolução Estado: N / AWgaER Dados ->
ThreatID (s): N / A, hr = 0x80070002
Versão: N / A, hr = 0x80070002WGA Notifications Dados ->
Resultado Cached: N / A, hr = 0x80070002
Arquivo existe: Não
Versão: N / A, hr = 0x80070002
WgaTray.exe Assinado por: N / A, hr = 0x80070002
WgaLogon.dll Assinado por: N / A, hr = 0x80070002Notificações OGA Dados ->
Resultado Cached: N / A, hr = 0x80070002
Versão: 2.0.48.0
OGAExec.exe Assinado por: Microsoft
OGAAddin.dll Assinado por: MicrosoftOGA Dados ->
Office Status: 100 Genuine
Microsoft Office Professional Edição 2003 - 100 Genuine
OGA Version: Registado, 2.0.48.0
Assinado por: Microsoft
Diagnóstico do Office: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Navegador de Data ->
As configurações de proxy: N / A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Navegador padrão: iexplore.exe
Baixar controles ActiveX assinados: Avisar
Transferir controlos ActiveX não autenticados: Disabled
Executar controles ActiveX e plug-ins: Permitido
Inicializar e controles ActiveX script não marcados como seguros: pessoas com mobilidade condicionada
Permitir script de controle Web Browser Internet Explorer: Disabled
Active scripting: Permitido
Script de controles ActiveX marcados como seguros para script: PermitidoVerificação de arquivo de dados ->
Outros dados ->
Office Detalhes: <GenuineResults> <MachineData> <UGUID> (187E9BA1-DC47-4E42-A884-4E05E1260C5C) </ UGUID> <Version> 1.9.0019.0 </ Version> <OS> 6.0.6001.2.00010300.1.0.003 </ OS > <architecture> x32 </ Arquitectura> <PKey> *****-*****-*****-*****- VJ67Q </ PKey> <PID> 89578-OEM-7711732 - 20591 </ PID> <PIDType> 8 </ PIDType> <SID> S-1-5-21-3992655932-877462732-1531569512 </ SID> <SYSTEM> <Manufacturer> OEM </ Fabricante> <Model> OEM </ Modelo> </ System> <BIOS> <Manufacturer> Phoenix Technologies, LTD </ fabricante> <Version> 6,00 PG </ Version> <SMBIOSVersion major="2" minor="5"/> <Date> 20071115000000,000000 000 < / Data> </ BIOS> <HWID> 82303507018400FA </ HWID> <UserLCID> 0416 </ UserLCID> <SystemLCID> 0416 </ SystemLCID> <TimeZone> Hora oficial do Brasil (GMT-03: 00) </ TimeZone> < iJoin> 0 <iJoin> <SBID> <stat> 3 </ stat> <msppid> </ msppid> <nome </ name> <modelo> </ model> </ sbid> <OEM/> <GANotification> <File Name="OGAAddin.dll" Version="2.0.48.0"/> <GANotification> </ MachineData> <Software> <Office> <Result> 100 </ Result> <Products> <Product GUID = "(90110416 -6000-11D3-8CFE-0150048383C9) "> <LegitResult> 100 </ LegitResult> <Name> Microsoft Office Professional Edição 2003 </ Name> <ver> 11 </ Ver> <val> 29F067FC6E69D00 </ Val> <hash> UWcRlpm6vmA8z37Qe9 7 uK ynEw / = </ hash> <pid> 73960-640-1499183-57039 </ pid> <PidType> 14 </ PidType> </ Product> </ Produtos> <Applications> <Id App = "15" Versão = "11" Resultado = "100" /> <app Id="16" Version="11" Result="100"/> <app Id="18" Version="11" Result="100"/> <app Id="19" Version="11" Result="100"/> <app Id="1A" Version="11" Result="100"/> <App ID = "1B" Version = "11" Resultado = "100" /> <app Id="44" Version="11" Result="100"/> </ Aplicações> </ Escritório> </ Software> </ GenuineResults>Spsys.log Conteúdo: 0x80070002
Licenciamento de Dados ->
C: \ Windows \ system32 \ slmgr.vbs (1635, 9) (null): 0xC004E002Ativação do Windows Technologies ->
N / AHWID Dados ->
HWID Hash atual: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJSKeYSlEnx 5 EjkqnYEzCzd8vRuWWqwrFYqhQ ==OEM Activation 1,0 Dados ->
N / AOEM Activation 2.0 Dados ->
BIOS válido para a OA 2,0: sim, mas nenhuma tabela SLIC
Windows versão marcador: N / A
OEMID e OEMTableID Consistente: N / A
BIOS Information:
Nome da Tabela ACPI OEMID Valor OEMTableID Valor
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
HPET IntelR AWRDACPI
MCFG IntelR AWRDACPI
SSDT PmRef cpupm- Moved by Matt CooperMicrosoft employee Friday, March 12, 2010 6:07 PM Appears to be a WGA error (From:CRM Online)
Friday, March 12, 2010 2:58 AM
Answers
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Hello fulanoOcara'diego',
It appears that Vista's Licensing Store may be corrupt or unreadable for some reason. Follow the below steps to recreate the Store.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Friday, March 12, 2010 11:50 PM
- Marked as answer by fulanoOcara'diego' Saturday, March 13, 2010 9:53 PM
Friday, March 12, 2010 11:49 PM
All replies
-
Hello fulanoOcara'diego',
It appears that Vista's Licensing Store may be corrupt or unreadable for some reason. Follow the below steps to recreate the Store.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Friday, March 12, 2010 11:50 PM
- Marked as answer by fulanoOcara'diego' Saturday, March 13, 2010 9:53 PM
Friday, March 12, 2010 11:49 PM -
worked! MUINTO THANK YOU !!!!!Darin Smith MS<abbr class="affil">MSFT</abbr>
OBRIGADO MESMO! .. has suggested to Send this happen again?Saturday, March 13, 2010 9:58 PM