?

All replies

• 

  

  1

  Sign in to vote

  HI!
  
  Kindly check for the date and time settings on your computer.
  
  Check for your subscription id by going to (open Windows live one care) help--> about windows live onecare.  If you didn't see any subscription id and what you are seeing on the main page of Windows Live One Care is a subscribe button, it only means that you haven't associated the installed windows live one care with your paid subscription.
  
  Hope this works for you.
  
  -----
  bayabasgirl29

  Thursday, June 11, 2009 1:05 AM
• 

  

  0

  Sign in to vote

  i did as you said and indeed it says my subscription is no longer active. so now how exactly do i associate my paid subscription with the version i have installed on my machine?

  Thursday, June 11, 2009 1:16 AM
• 

  

  1

  Sign in to vote

  HI!
  
  Just click on the subscribe button, key-in your live id and password when asked and make sure that the live id that you're going to put in there is the live id that you have used when you subscribed to onecare.
  
  Keep me posted.
  
  -----
  bayabasgirl29

  • Marked as answer by JimR1Moderator Thursday, June 11, 2009 3:09 AM

  Thursday, June 11, 2009 1:47 AM
• 

  

  0

  Sign in to vote

  that was easy.  everything looks ok now. thank you very much.

  Thursday, June 11, 2009 2:33 AM