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CRM reports Object reference not set to an instance of an object. RRS feed

  • Question

  • Hi,

    Till yesterday All reports were working fine in MSCRM 4.0

    Today when i checked its not working.its showing the below error

    Object reference not set to an instance of an object.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    -------------------------------

    when i checked in Report Service Configuration Manager its shows the following erorr

    System.InvalidOperationException: Cannot start service ReportServer on computer 'BSSCRM01'. ---> System.ComponentModel.Win32Exception: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it
       --- End of inner exception stack trace ---
       at System.ServiceProcess.ServiceController.Start(String[] args)
       at System.ServiceProcess.ServiceController.Start()
       at ReportServicesConfigUI.Panels.ServerInformationPanel.StartStopServiceTask(Boolean start)

    can anyone tell the solution for this issue 

    Note:I could not access reports through http://myorgservername/reportserver 

    Saturday, August 7, 2010 7:55 AM

Answers

  • Hi Saraswathy,

    It seems like the Microsoft SQL Reporting Service is not running. Due to some reason its stopped. It would be good if you try restart the service or reboot the machine.

    For Error Description in Error Log:
    Log on to SQL Server, go to installation folder of SQL Server Reporting Services. Open the latest log file and see the error description.
    EG: C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\LogFiles

    Hope this will help.


    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Saturday, August 7, 2010 2:36 PM

All replies

  • Hi Saraswathy,

    It seems like the Microsoft SQL Reporting Service is not running. Due to some reason its stopped. It would be good if you try restart the service or reboot the machine.

    For Error Description in Error Log:
    Log on to SQL Server, go to installation folder of SQL Server Reporting Services. Open the latest log file and see the error description.
    EG: C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\LogFiles

    Hope this will help.


    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Saturday, August 7, 2010 2:36 PM
  • Hi Ranjit

    Thanks for the reply

    Actually the issue causing the problem is there was a wrong plugin registered for the specific entity. After i unregister the plugin the error got resolved

    Thanks,

    Saraswathy

    Friday, August 13, 2010 12:08 PM