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CANT READ MY PRODUCT KEY ON THE BOTTOM OF MY LAPTOP (WORN OFF)

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  • Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-74XYM-BH4JX-XM76F Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y= Windows Product ID: 00359-112-0000007-85680 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {73BBF139-D4EE-4226-B1C3-9847E2BFF753}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.111025-1505 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {73BBF139-D4EE-4226-B1C3-9847E2BFF753}1.9.0027.06.1.7601.2.00010300.1.0.003x32*****-*****-*****-*****-XM76F00359-112-0000007-856805S-1-5-21-2546887697-1296368186-3472730040Hewlett-PackardHP G62 Notebook PCHewlett-PackardF.1720101107000000.000000+00055B83607018400F404090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC109 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00170-112-000000-00-1033-7600.0000-0122012 Installation ID: 010713709206635025372716003762799010665130796714130802 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: XM76F License Status: Initial grace period Time remaining: 43200 minute(s) (30 day(s)) Remaining Windows rearm count: 4 Trusted time: 1/25/2012 12:19:32 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 1:16:2012 18:07 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqjKZ4B20EkqZlyu6kVYcjZ+4FgqPw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HP 1444 FACP HP 1444 HPET HP 1444 BOOT HP 1444 MCFG HP 1444 SLIC HPQOEM SLIC-MPC SSDT AMD POWERNOW
    Tuesday, January 24, 2012 4:19 PM
  • You will need to contact HP Customer Service for assistance.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, January 24, 2012 11:37 PM
    Tuesday, January 24, 2012 7:02 PM
    Moderator
  • "SejoZ" wrote in message news:3ba7ce89-9573-45bd-9176-1566bcabfc84...
    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-74XYM-BH4JX-XM76F Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y= Windows Product ID: 00359-112-0000007-85680 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010300.1.0.003
     
     
    File Scan Data--> Other data--> Office Details: {73BBF139-D4EE-4226-B1C3-9847E2BFF753}1.9.0027.06.1.7601.2.00010300.1.0.003x32*****-*****-*****-*****-XM76F00359-112-0000007-856805S-1-5-21-2546887697-1296368186-3472730040Hewlett-PackardHP G62 Notebook PCHewlett-PackardF.1720101107000000.000000+00055B83607018400F404090409Eastern Standard
     
    Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: XM76F
    OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001
     
     
    You have a Windows Marker for Win7 – but the Key in use is the Default Key.
    For what version and edition o Windows is your computer licensed, according to the COA sticker on the machine’s case??
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, January 24, 2012 8:05 PM
    Moderator