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    when i try to run the whs connector disk on my laptop it finds the server but while it is doing the download thing it gets to 100% then gives error of windows installer stopped...and then it closes out the screen and i am not able to install it to the laptop....i am running windows 7 on that laptop....i know windows 7 works because of the second laptop i have is also running win7 and it setup just fine and lets me view the shared folders and the manager thing....an help please
    Sunday, January 18, 2009 12:48 AM

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    Hi,

    You could try copying the appropriate files from the Connector folder on your Shared Folders onto the Client and then running the setup locally.

    Colin

    If anyone answers your query successfully, please mark it as 'Helpful', to guide other users.
    Sunday, January 18, 2009 4:14 PM
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    I'll second Colin's suggestion (to run Setup.exe, from \\server\Software\Home Server Connector Software), and add to that the suggestion that you toss the Connector CD in the trash.
    Reason:  the Connector software is updated from time to time (via automatic updates to the server.)  What you have on CD is already quite outdated, and will continue to become even more so.  Best case (from installing an outdated version):  'network health' warnings, and the need (you may or may not get a prompt, depending on how old the mismatched software is) to update it anyways (from share); worst case:  can't connect the new client to the server.

    It is possible to install the Connector and join a Win7 machine to the server, using the latest Connector version; in fact, I just did it myself about 2 hours ago.  Worked just fine, no issues at all.

    HTH,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Monday, January 19, 2009 3:58 AM
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    Chris Cupler said:

    I'll second Colin's suggestion (to run Setup.exe, from \\server\Software\Home Server Connector Software), and add to that the suggestion that you toss the Connector CD in the trash.

    I would not recommend discarding the original Connector CD that you might have received with your OEM server. Should you ever have to perform a server recovery or factory reset on your OEM server, you will need to go through the OOBE setup process on a client PC. Server recovery/factory reset will set the version of the server back to whatever is on the DVD you will have received with the server itself, not the version of the software after all updates to date. Without the matching Connector CD, you may find that you can't do that, due to mismatched versions.

    I'm not on the WHS team, I just post a lot. :)
    Monday, January 19, 2009 4:51 PM
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    Sounds like you may have hit an installer bug in Win7:

    http://www.neowin.net/news/main/09/01/19/windows-7-beta-testers-find-critical-windows-installer-bug

    http://www.mydigitallife.info/2009/01/20/fix-msi-installer-or-windows-update-causing-explorer-stopped-working-and-restart-in-windows-7/

    http://www.gizmodo.com.au/2009/01/win_7_tip_fix_that_msi_installer_bug_and_get_apps_running_again-2.html

    Jonas Svensson [MSFT] Windows Home Server Community Program Manager
    Windows Home Server Team Blog
    Connect Windows Home Server
    Windows Home Server
    Saturday, January 24, 2009 10:21 PM
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    Ken Warren said:

    Chris Cupler said:

    I'll second Colin's suggestion (to run Setup.exe, from \\server\Software\Home Server Connector Software), and add to that the suggestion that you toss the Connector CD in the trash.

    I would not recommend discarding the original Connector CD that you might have received with your OEM server. Should you ever have to perform a server recovery or factory reset on your OEM server, you will need to go through the OOBE setup process on a client PC. Server recovery/factory reset will set the version of the server back to whatever is on the DVD you will have received with the server itself, not the version of the software after all updates to date. Without the matching Connector CD, you may find that you can't do that, due to mismatched versions.

    I'm not on the WHS team, I just post a lot. :)



    I learned something new today!
    Slightly OT question, Ken:  you'd apply that statement only to owners of an OEM-built (HP, etc) WHS, correct?  'Cause, us homebuilders can always update their WHS boxen locally...
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Sunday, January 25, 2009 3:28 AM
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    If you go all the way through setup on the server, including running the OOBE setup (Starting with the Vista-like Welcome screen and button) then no, you don't need to worry. My caution was only for those who have OEM servers with a server recovery disk, rather than a Windows Home Server installation disk.
    I'm not on the WHS team, I just post a lot. :)
    Sunday, January 25, 2009 3:49 PM
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