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    I bought my computer back in August and purchased a subscription to Windows Live One Care at that time. I never backed up my files. My computer crashed last month, and now I don't know how to get my activation key or how to reactivate my subscription to Windows Live One Care. Can anybody get me going in the right direction? Can I e-mail the One Care team?

    Thanks!

    Lilac640

    • Moved by JimR1Moderator Sunday, April 5, 2009 9:47 PM Moved from backup and restore.
    Sunday, April 5, 2009 9:42 PM

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    Open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password originally used to activate your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Sunday, April 5, 2009 9:47 PM
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  • Question
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    Open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password originally used to activate your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Sunday, April 5, 2009 9:47 PM
    Moderator
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    Okay. I already tried that, but I think I know what I did wrong when I entered my Live ID. I'll retry it. Thanks!
    Sunday, April 5, 2009 11:22 PM
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    Please let us know the outcome.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Sunday, April 5, 2009 11:39 PM
    Moderator