Hello,
We have a CRM 2015 Update Online Rollup-1 organization. Two of the system admins are getting "Record is unavailable" error when they try to view account records. Not all users get this error. We have deleted a custom account form which seems
to have started this error. Following is error log file.
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced
an error. Reference number for administrators or support: #68628026Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #68628026</Message>
<Timestamp>2015-10-20T19:03:07.4791537Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220969</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>systemform With Id = d58e7302-6637-40d0-97bf-93159bcef5ad Does Not Exist</Message>
<Timestamp>2015-10-20T19:03:07.4791537Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
Please help me solving this issue. Thanks in advance for your help.