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Another Windows 7 Validation Issue RRS feed

  • Question

  • Hi there,

    Wanting to download and install XP mode but validation is failing (tried using Chrome and IE to no avail). I'm in a university environment and wanted to check it wasn't something simple I can fix before contacting university IT. Thanks! 

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH

    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=

    Windows Product ID: 00392-918-5000002-85371

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.1.7601.2.00010100.1.0.004

    ID: {2C58CF92-A9D7-40A6-B2AA-A216C1095979}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Enterprise

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_rtm.101119-1850

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\kjlyall\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{2C58CF92-A9D7-40A6-B2AA-A216C1095979}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85371</PID><PIDType>1</PIDType><SID>S-1-5-21-1839855208-3615036303-808027031</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6500                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A24</Version><SMBIOSVersion major="2" minor="4"/><Date>20100819000000.000000+000</Date></BIOS><HWID>BF213F07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Tasmania Standard Time(GMT+10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Enterprise edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00392-00170-918-500000-03-3081-7600.0000-3102009

    Installation ID: 013396579252269495006101348961716771332650352701829722

    Partial Product Key: HVTHH

    License Status: Licensed

    Volume activation expiration: 250440 minute(s) (173 day(s))

    Remaining Windows rearm count: 1

    Trusted time: 10/05/2011 10:35:15 AM

     

    Key Management Service client information

        Client Machine ID (CMID): d70fd8b8-feca-44a2-96ca-e5bec4ce2d12

        KMS machine name from DNS: itssbytsl.ad.internal:1688

        KMS machine extended PID: 55041-00168-312-885857-03-3081-3790.0000-3132009

        Activation interval: 120 minutes

        Renewal interval: 10080 minutes

        KMS host caching is enabled

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:10:2011 10:32

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAIAAwABAAEAAAABAAAAAwABAAEAln0+N0EvUUR6fxRh9txOIF7vYNvizrqUsm5Gyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   M09    

      FACP DELL   M09    

      HPET DELL   M09    

      MCFG DELL   M09    

      DMAR DELL   M09    

      ASF! DELL   M09    

      TCPA

      SLIC DELL   M09    

      SSDT PmRef CpuPm

     

     

    Tuesday, May 10, 2011 1:22 AM

Answers

  • "Jackie1831" wrote in message news:dd3e0fae-16c3-46ae-9a16-78e9d6ce2899...

    This is unfortunatly is a Blocked MSDN Product Key.  If possible, I recommend that you return the Software/Key, to the person or company that sold it to you, for a Full Refund.

    For more information on Blocked Key review the article below

     


    Jackie
    Again - the Key is NOT blocked. This is a KMS key.
    The issue is that the computer was unable to connect with the KMS activation server to confirm its activation
     
    EJWN
    Your problem is that your computer has been unable to contact the KMS activation server for your organisation. You should contact your System Administrator for assistance.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by EJWN Tuesday, May 10, 2011 9:47 AM
    Tuesday, May 10, 2011 7:24 AM
    Moderator

All replies

  • This is unfortunatly is a Blocked MSDN Product Key.  If possible, I recommend that you return the Software/Key, to the person or company that sold it to you, for a Full Refund.

    For more information on Blocked Key review the article below

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     

     

     

    Tuesday, May 10, 2011 5:47 AM
  • "Jackie1831" wrote in message news:dd3e0fae-16c3-46ae-9a16-78e9d6ce2899...

    This is unfortunatly is a Blocked MSDN Product Key.  If possible, I recommend that you return the Software/Key, to the person or company that sold it to you, for a Full Refund.

    For more information on Blocked Key review the article below

     


    Jackie
    Again - the Key is NOT blocked. This is a KMS key.
    The issue is that the computer was unable to connect with the KMS activation server to confirm its activation
     
    EJWN
    Your problem is that your computer has been unable to contact the KMS activation server for your organisation. You should contact your System Administrator for assistance.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by EJWN Tuesday, May 10, 2011 9:47 AM
    Tuesday, May 10, 2011 7:24 AM
    Moderator
  • Many thanks Noel. I'll talk to them now!
    Tuesday, May 10, 2011 9:49 AM