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Cannot pass activation RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-49BGQ-JQ9MF-9B3D8
    Windows Product Key Hash: N7Ihkl9a0HRNIlsZsLXftXjQUaA=
    Windows Product ID: 76487-OEM-2259244-81379
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: afae9b50-b9ad-4dac-be90-b42e20f2b745
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>afae9b50-b9ad-4dac-be90-b42e20f2b745</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-9B3D8</PKey><PID>76487-OEM-2259244-81379</PID><PIDType>3</PIDType><SID>S-1-5-21-1993962763-2049760794-725345543</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 5100               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="3"/><Date>20050525000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>A378307F0184E05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, March 31, 2007 2:38 AM

Answers

  • How to activate Windows XP by phone:

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows. Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4. Follow the steps in the Activate Windows by phone dialog box, and then click Next. Note The number appears now and differs based on the location that you select.

    5. When activation is completed and you receive the following message, click OK. You have successfully activated your copy of Windows.

    How to activate Windows XP http://support.microsoft.com/kb/307890/en-us  

    Saturday, March 31, 2007 3:29 AM
    Moderator