While cleaning up and updating my PC, it came time to bring Office SBE 2003 up to date, but Office Update shows my software as not genuine. I've followed all of the links to try to fix it including deleting data.dat file, etc., but no luck.
Running Activate in any office app says already Activated, although the MGA Diagnostic says not activated. It's a Gateway 510 running XP Home SP3, and the copy of Office SBE 2003 with SCM came from Gateway. The COA is stamped Gateway as well. Below is my Diagnostic report. Please help!
Diagnostic Report (1.9.0006.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-JQX8J-GYGK3-6X6WD
Windows Product Key Hash: uGUHMlskOcYcAsNQN9VhyjV9b3E=
Windows Product ID: 55277-OEM-2111907-00105
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {28D5DF40-0DFE-4FA8-8A70-4D2C9C9944E9}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-231-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Access 2003 - 100 Genuine
Microsoft Office Professional Edition 2003 - 101 Not Activated
Microsoft Office Small Business Edition 2003 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-231-1_3E121E02-409-80004005_3E121E02-300-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{28D5DF40-0DFE-4FA8-8A70-4D2C9C9944E9}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X6WD</PKey><PID>55277-OEM-2111907-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-3735286488-1168267832-678325536</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>510 2900043 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BF86510A.15A.0043.P07.0308011434</Version><SMBIOSVersion major="2" minor="3"/><Date>20030801000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>C0043F6F01848073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Gateway, Inc.</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.17.0"/><File Name="WgaLogon.dll" Version="1.7.17.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90150409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2003</Name><Ver>11</Ver><Val>8456B10C6D86DF3</Val><Hash>TFP+fkujESQ3WTH8hWWZvE6pnd0=</Hash><Pid>70136-761-0384193-55003</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5BF5BF53FCEADF3</Val><Hash>tEUxnBRt1lOWs3SSqtC6KMSfPl8=</Hash><Pid>70145-761-3713824-57437</Pid><PidType>1</PidType></Product><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>BB78D29C7C3170A</Val><Hash>i3coubgpaxDA0IoNFv9BIHelMnE=</Hash><Pid>70160-OEM-5690143-88517</Pid><PidType>6</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Gateway, Inc|19C2D:GENUINE C&C INC
Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway
OEM Activation 2.0 Data-->
N/A
