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problem with the purchase of my certificates. Please Help me

    Question

  • Hello.....
     
    I have a problem with the purchase of my certificates
    I've been asked my certificates of MCP site
    Which
    MCSE: Cloud Platform and Infrastructure
    MCSE: Productivity
    MCPS: Microsoft Certified Professional
    MCSE: SharePoint
    MCSE: Server Infrastructure
    MCSA: Windows Server 2012
    Login to the site
    certmarketplace.com
    It was pulled money from American Express
    And the receipt of a confirmation on Mobile and e-mail
    I have not received a confirmation request to my email
    Upon entry
    certmarketplace.com
    In the box order History
    There's just nothing out
    Empty

    I spoke with emeamcp@msdirectservices.com

    The problem has not been resolved
    And advised me to send a message to MCPCertificates@arvato.com

    But there is no answer yet


    I hope to help me
    MC ID: 11319038
    My Email: eng.waleedhassan@outlook.com
    the Service Request Number, for this  transaction: 1362865912

    Thank you

    Thursday, November 17, 2016 8:20 AM

All replies

  • Hi there,

    you should be able to download Digital copies of your certs and transcript from

    <cite>https://mcp.microsoft.com</cite>

    good luck<cite></cite>


    Kind Regards, Darren Coetzee * Don't forget to mark as Answered if you found this post helpful. *

    Thursday, November 17, 2016 11:22 AM