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MS outook 2010 (32 bit) and CRM 2011 integration issue RRS feed

  • Question

  • Hi All,

    MS outlook 2010 32 bit is not integrating with CRM 2011 on premises.when click on "Configure MS dynamics for CRM Outlook " button within outlook 2010 it asks for Server URL.After providing URL it auto fills the  organization information.When click on OK ,setup stops almost at the middle of of the setup with the prompt

     

    "There is a problem communicating with the Microsoft Dynamics  CRM server.The server might be unavailable.Try again later. If problem persists contact your system administrator"

     

    When click on ok the other prompt pops up having below text

    "Cannot configure the organization for Microsoft dynamics CRM for outlook.Try to configure the organization again.If the problem persists ,contact your system administrator"

     

     

     

    While searching for this error  on internet i tried many  things but so far not  successful.I thought its a good idea to blog this error.Below is the log file for MS CRM on client

    19:29:15|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:29:15 PM === 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 19:29:15|   Info| Client Configuration Wizard Version      : 5.0.9690.2243 19:29:15|   Info| Client Configuration Wizard LanguageID   : 1033 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:29:15|   Info| Query all rows in profile table 19:29:15|   Info| Outlook is  initialized 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:29:15|   Info| Client Configuration Wizard Running Mode : Normal 19:29:15|   Info| Configuration file Type : OnPremise. 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 19:29:15|   Info| Logon mapi store 19:29:15|   Info| Logon admin service 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:15|   Info| Query all rows in msg service table 19:29:15|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 19:29:15|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 19:29:15|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:29:15|   Info| Logon mapi store 19:29:15|   Info| Logon admin service 19:29:15|   Info| Query crm msg services in msg service table. 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:29:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:29:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 19:29:20|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 19:29:20|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 19:29:21|   Info| Fill organization comboBox with server information. 19:29:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 19:29:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 19:29:23|   Info| Action type : Add. 19:29:23|   Info| Add GlobalRepositoryConfigurator. 19:29:23|   Info| Add AddinConfigurator. 19:29:23|   Info| Add OrganizationRepositoryConfigurator. 19:29:23|   Info| Add PrimaryConfigurator. 19:29:23|   Info| Add OutlookConfigurator. 19:29:23|   Info| Add FinalConfiguratorConfigurator. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 19:29:23|   Info| Get action list. 19:29:23|   Info| Get action total progress : 55. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry 19:29:23|   Info| Action command type : Add. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:23|   Info| Deleted user application files. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 19:29:23|   Info| Copied registry values created by setup in HKLM to HKCU on configuration 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 19:29:23|   Info| Set default settings to client configuration. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 19:29:23|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0 19:29:23|   Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\ 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 19:29:23|   Info| Created Crm allow list key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 19:29:23|   Info| Set laptop client registry key values. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 19:29:23|   Info| No extended chars in http://XXXXXXXXXXX/OPSMF/XRMServices/2011/Organization.svc were found. No need for short naming. 19:29:23|   Info| Set platform root registry keys. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 19:29:23|   Info| Set platform root key value. 19:29:23|   Info| Set user id registry key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 19:29:23|   Info| Set configuration registry key values. 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 19:29:23|   Info| Added SQM registry keys. 19:29:23|   Info| Added SQM queue directory. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 19:29:23|   Info| Added SQM registry key values and directory. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 19:29:23|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 19:29:23|   Info| Registered the form region for IPM.Note in Office registry hive. 19:29:23|   Info| Registered the form region for IPM.Appointment in Office registry hive. 19:29:23|   Info| Registered the form region for CRM.Task in Office registry hive. 19:29:23|   Info| Registered the form region for CRM.Contact in Office registry hive. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 19:29:23|   Info| Created Crm integrate key. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 19:29:23|   Info| Set org-based registry values. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 19:29:23|   Info| Set Primary Org values. 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 19:29:23|   Info| Logon mapi store 19:29:23|   Info| Logon admin service 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:23|   Info| Query all rows in msg service table 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 19:29:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 19:29:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime 19:29:30|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()    at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()    at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo) 19:29:30|  Error| Exception : Server was unable to process request. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 19:29:31|   Info| Delete org-based registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 19:29:31|   Info| Remove org-based registry values. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 19:29:31|   Info| Removed the form region for IPM.Note in Office registry hive. 19:29:31|   Info| Removed the form region for IPM.Appointment in Office registry hive. 19:29:31|   Info| Removed the form region for CRM.Task in Office registry hive. 19:29:31|   Info| Removed the form region for CRM.Contact in Office registry hive. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 19:29:31|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31|   Info| Deleted the resiliency keys under Software\Microsoft\Office 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 19:29:31|   Info| Stopped application hoster. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 19:29:31|   Info| Deleted Application hoster registry value. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 19:29:31|   Info| Removed application hoster settings. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 19:29:31|   Info| Deleted user application files. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 19:29:31|   Info| Removed SQM registry keys. 19:29:31|   Info| Removed SQM queue directory. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 19:29:31|   Info| Removed SQM registry key values and directory. 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 19:29:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 19:29:31|   Info| Deleted Crm allow list key. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 19:29:31|   Info| Removed Laptop client registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 19:29:31|   Info| Removed Crm client registry keys. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 19:29:31|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with OPSMF. 19:29:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 19:29:31|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)    at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e) 19:29:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:29:36|   Info| Exit code: Default 19:29:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:29:36|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:29:36 PM === 19:43:45|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 7:43:45 PM === 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 19:43:45|   Info| Client Configuration Wizard Version      : 5.0.9690.2243 19:43:45|   Info| Client Configuration Wizard LanguageID   : 1033 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:43:45|   Info| Query all rows in profile table 19:43:45|   Info| Outlook is  initialized 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 19:43:45|   Info| Client Configuration Wizard Running Mode : Normal 19:43:45|   Info| Configuration file Type : OnPremise. 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 19:43:45|   Info| Logon mapi store 19:43:45|   Info| Logon admin service 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:43:45|   Info| Query all rows in msg service table 19:43:45|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 19:43:45|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 19:43:45|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:43:45|   Info| Logon mapi store 19:43:45|   Info| Logon admin service 19:43:45|   Info| Query crm msg services in msg service table. 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 19:43:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 19:43:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown 19:43:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:43:49|   Info| Exit code: Default 19:43:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 19:43:49|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 7:43:49 PM === 23:10:45|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:10:45 PM === 23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:10:45|   Info| Client Configuration Wizard Version      : 5.0.9690.2243 23:10:45|   Info| Client Configuration Wizard LanguageID   : 1033 23:10:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:10:45|   Info| Query all rows in profile table 23:10:45|   Info| Outlook is  initialized 23:10:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:10:45|   Info| Client Configuration Wizard Running Mode : ReducedUI 23:10:47|  Error| Error connecting to URL: http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'crmweb48.redmond.corp.microsoft.com'    at System.Net.HttpWebRequest.GetResponse()    at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)    --- End of inner exception stack trace ---    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)    at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)    at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)    at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)    at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)    at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)    at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)    at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint)    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider()    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments() 23:10:47|Warning| Client configuration failed with the exception : Metadata contains a reference that cannot be resolved: 'http://crmweb48.redmond.corp.microsoft.com/XRMServices/2011/Discovery.svc?wsdl'.    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)    at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment(DeploymentsDeployment[] deployments, AuthUIMode uiMode)    at Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()    at Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook) 23:10:47|   Info| Configuration file Type : OnPremise. 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 23:10:47|   Info| Logon mapi store 23:10:47|   Info| Logon admin service 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:10:47|   Info| Query all rows in msg service table 23:10:47|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 23:10:47|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 23:10:47|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:10:47|   Info| Logon mapi store 23:10:47|   Info| Logon admin service 23:10:47|   Info| Query crm msg services in msg service table. 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:10:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:10:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:10:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:10:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:11:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:11:15|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:11:18|  Error| Error connecting to URL: http://zlcrmweb48/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http://zlcrmweb48/XRMServices/2011/Discovery.svc?wsdl'. ---> System.Net.WebException: The remote name could not be resolved: 'zlcrmweb48'    at System.Net.HttpWebRequest.GetResponse()    at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)    --- End of inner exception stack trace ---    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)    at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)    at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)    at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)    at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)    at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)    at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)    at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Credential credentials, Uri webEndPoint)    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.ValidateAuthProvider()    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.SortAndValidateDeployments() 23:11:18|  Error| Exception : Metadata contains a reference that cannot be resolved: 'http://zlcrmweb48/XRMServices/2011/Discovery.svc?wsdl'.    at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)    at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)    at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)    at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)    at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) 23:11:18|  Error| Exception : The remote name could not be resolved: 'zlcrmweb48'    at System.Net.HttpWebRequest.GetResponse()    at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)    at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) 23:11:22|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 23:11:22|   Info| Exit code: Default 23:11:22|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate 23:11:22|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 5/30/2012 11:11:22 PM === 23:17:47|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:17:47 PM === 23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:17:47|   Info| Client Configuration Wizard Version      : 5.0.9690.2243 23:17:47|   Info| Client Configuration Wizard LanguageID   : 1033 23:17:47|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:17:47|   Info| Query all rows in profile table 23:17:47|   Info| Outlook is  initialized 23:17:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:17:47|   Info| Client Configuration Wizard Running Mode : ReducedUI 23:18:06|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 5/30/2012 11:18:06 PM === 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 23:18:06|   Info| Client Configuration Wizard Version      : 5.0.9690.2243 23:18:06|   Info| Client Configuration Wizard LanguageID   : 1033 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:18:06|   Info| Query all rows in profile table 23:18:06|   Info| Outlook is  initialized 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 23:18:06|   Info| Client Configuration Wizard Running Mode : Normal 23:18:06|   Info| Configuration file Type : OnPremise. 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 23:18:06|   Info| Logon mapi store 23:18:06|   Info| Logon admin service 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:18:06|   Info| Query all rows in msg service table 23:18:06|   Info| Adding service id : {101a325b-b703-450e-878d-a7646774af64} 23:18:06|   Info| Adding service id : {e841e868-9581-43a9-9fe6-4669f27f1b5c} 23:18:06|   Info| Adding service id : {fd3155eb-9b1a-4e4d-81b2-1a8aff477342} 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:18:06|   Info| Logon mapi store 23:18:06|   Info| Logon admin service 23:18:06|   Info| Query crm msg services in msg service table. 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 23:18:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 23:18:06|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:22:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 23:22:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 23:22:41|   Info| Fill organization comboBox with server information. 23:25:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 23:25:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 23:25:36|   Info| Action type : Add. 23:25:36|   Info| Add GlobalRepositoryConfigurator. 23:25:36|   Info| Add AddinConfigurator. 23:25:36|   Info| Add OrganizationRepositoryConfigurator. 23:25:36|   Info| Add PrimaryConfigurator. 23:25:36|   Info| Add OutlookConfigurator. 23:25:36|   Info| Add FinalConfiguratorConfigurator. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList 23:25:36|   Info| Get action list. 23:25:36|   Info| Get action total progress : 55. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry 23:25:36|   Info| Action command type : Add. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:25:36|   Info| Deleted user application files. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 23:25:36|   Info| Copied registry values created by setup in HKLM to HKCU on configuration 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings 23:25:36|   Info| Set default settings to client configuration. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 23:25:36|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0 23:25:36|   Info| ASP Net install path : c:\Windows\Microsoft.NET\Framework\v4.0.30319\ 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath 23:25:36|   Info| Created Crm allow list key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues 23:25:36|   Info| Set laptop client registry key values. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 23:25:36|   Info| No extended chars in http://XXXXXXXX/OPSMF/XRMServices/2011/Organization.svc were found. No need for short naming. 23:25:36|   Info| Set platform root registry keys. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction 23:25:36|   Info| Set platform root key value. 23:25:36|   Info| Set user id registry key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction 23:25:36|   Info| Set configuration registry key values. 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 23:25:36|   Info| Added SQM registry keys. 23:25:36|   Info| Added SQM queue directory. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory 23:25:36|   Info| Added SQM registry key values and directory. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 23:25:36|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 23:25:36|   Info| Registered the form region for IPM.Note in Office registry hive. 23:25:36|   Info| Registered the form region for IPM.Appointment in Office registry hive. 23:25:36|   Info| Registered the form region for CRM.Task in Office registry hive. 23:25:36|   Info| Registered the form region for CRM.Contact in Office registry hive. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 23:25:36|   Info| Created Crm integrate key. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues 23:25:36|   Info| Set org-based registry values. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues 23:25:36|   Info| Set Primary Org values. 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 23:25:36|   Info| Logon mapi store 23:25:36|   Info| Logon admin service 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:25:36|   Info| Query all rows in msg service table 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 23:25:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 23:25:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime 23:25:59|  Error| Exception : Server was unable to process request.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()    at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()    at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo) 23:25:59|  Error| Exception : Server was unable to process request. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 23:26:03|   Info| Delete org-based registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues 23:26:03|   Info| Remove org-based registry values. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 23:26:03|   Info| Removed the form region for IPM.Note in Office registry hive. 23:26:03|   Info| Removed the form region for IPM.Appointment in Office registry hive. 23:26:03|   Info| Removed the form region for CRM.Task in Office registry hive. 23:26:03|   Info| Removed the form region for CRM.Contact in Office registry hive. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 23:26:03|   Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03|   Info| Deleted the resiliency keys under Software\Microsoft\Office 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction 23:26:03|   Info| Stopped application hoster. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 23:26:03|   Info| Deleted Application hoster registry value. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings 23:26:03|   Info| Removed application hoster settings. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction 23:26:03|   Info| Deleted user application files. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 23:26:03|   Info| Removed SQM registry keys. 23:26:03|   Info| Removed SQM queue directory. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory 23:26:03|   Info| Removed SQM registry key values and directory. 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 23:26:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 23:26:03|   Info| Deleted Crm allow list key. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues 23:26:03|   Info| Removed Laptop client registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction 23:26:03|   Info| Removed Crm client registry keys. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure 23:26:03|  Error| Failed to configure Microsoft Dynamics CRM for Outlook with OPSMF. 23:26:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure 23:26:03|  Error| Exception : Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.    at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute(ActionCommand command, ServerInfo serverInfo)    at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, RunWorkerCompletedEventArgs e)

    Regards,

    Khalid

     

     

     

    Thursday, May 31, 2012 7:21 AM

All replies

  • Hey Khalid,

    Can you please provide us with the following information:

    1. Are you able to access server through IE?

    2. Can you provide us with the details about the client and server version?

    3. Are you using CRM 2011 client or have you applied some updates over it? Same with server to.

    Thanks 

    Harshit 

    Tuesday, June 26, 2012 3:44 AM
  • Hi Khalid,

    To go along with Harshit's questions:

    Are you using an IFD implementation of CRM 2011? 

    Thanks,

    Shane Collins


    Shane Collins Technical Consultant - Z Y Solutions Corporation

    Tuesday, June 26, 2012 10:39 PM