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You may be a victim of counterfeiting... RRS feed

  • Question

  • The problem:

    For some reason, after eight months of use, the warning message about being a victim of counterfeiting appeared. I have managed to 'validate' the Product Key, activate it (by phone), the Diagnostic Report appears to say it is genuine, but the warnings still appear on start up and also apppear in the system tray.

    Assuming that I have managed to resolve the Validation/Genuine issue any ideas as to what is going on and any ideas on how to get rid of the warnings

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-3GCQ6-CY8F6-RYRCB
    Windows Product Key Hash: ADQlx18YLfsyKQm5BGTiXguLysI=
    Windows Product ID: 76477-OEM-2168902-83500
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    Download Center code: 8NMBY5
    ID: e613f493-7357-4ba0-affc-c5022174195f
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 5
    Cache refresh Interval: 3141 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>e613f493-7357-4ba0-affc-c5022174195f</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-RYRCB</PKey><PID>76477-OEM-2168902-83500</PID><PIDType>3</PIDType><SID>S-1-5-21-63492145-1336638752-1647105396</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 9300                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20050919000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>DA613107018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70172-640-0000106-55070</Pid></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>632F339CBB93068</Val><Hash>Lu56kj99m0S/XFeG9x8GPvVdD3M=</Hash><Pid>70141-052-5891543-56635</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, August 10, 2006 9:38 AM

Answers

  • Sean3DD,

    Have you tried rebooting? if so, click start, then run and type "wgatray.exe /b"

    Lets see if that gets rid of your issues.

    Thanks,

    Thursday, August 10, 2006 1:22 PM