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Cannot cancel Windows Live OneCare RRS feed

  • Question

  • I get the run around at the website to cancel my subscription.  It sends me to a link to call [deleted].  When I call it to cancel my subscription, it sends me right back to the website, which then takes me to the phone number.  I am at a loss as to what to do here.
    Wednesday, November 11, 2009 1:22 PM

Answers

  • I'm moving your post from Off Topic to the General forum.
    You don't need to cancel your subscription as OneCare is at end of life and cannot be purchased or renewed. See this post: http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/0000c782-ed1b-4ed3-8afb-87989bb9638c
    When your current subscription expires it will not be renewed and you will not be charged. If, for some strange reason you are charged, you can call the number, which I deleted from your message, to get the charge reversed. You will need to select the option to speak with customer service at that point.
    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Wednesday, November 11, 2009 3:13 PM
    Moderator