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    Hi

    I am new to MS CRM and am currently learning the product, however I have downloaded the latest VPC from partner source and when i run the CRM outlook client on the VPC, it initially loads with the CRM functionality available, however it runs into errors and when i restart outlook i no longer have the CRM functionality loaded.

     

    I have tried restarting, removed and readded the MSCRMaddin but to no avail. 


    The event manager error is:

    The microsoft CRM outlook add-in could not be initialized correctly.  Restart microsoft outlook and try again HR=0x80070057.  Context = function = Caddin:Surprisenconnection line=196

    Source: MSCRMAddin

    eventid: 5903

     

    Any thoughts welcomed.


    Thanks

    Sue

     

    Wednesday, February 27, 2008 2:58 PM

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    Dear here are for view

     

    One of the nice new features in the 4.0 Outlook client is a diagnostic tool.
    If you go on the client computer to Start > Programs > Microsoft CRM, you
    should see a link to a diagnostic tool. Run that and see if it returns any
    useful information.

     

    http://support.microsoft.com/kb/910090

     

     

    Best is download it again and try latest one.

     

    Regards,

    Imran

     

    http://microsoftcrm3.blogspot.com

     

    Wednesday, February 27, 2008 5:21 PM
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    Many thanks Imran - i think this may have solved it as.  Am new to the product so this was really helpful

     

    Regards

    Sue

     

    Wednesday, February 27, 2008 8:06 PM
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    dear sue,

     

    plz accept the answere, its good that you got.

     

    Regards,

    Imran

     

    http://microsoftcrm3.blogspot.com

     

     

    Thursday, February 28, 2008 9:50 AM
    Moderator