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    I just installed CRM 2011 and get the following error when launching Deployment Manager:

    FX:{1ac9de3e-24ae-480d-9e15-65386b76e433}

    Unable to obtain DNS hostname of Active Directory domain controller with ntdsa object name "CN=NTDS Settings,CN=WIN-6H9L2IUM336,CN=Servers,CN=Tier3DC,CN=Sites,CN=Configuration,DC=mydomain,DC=com".

    I have reviewed other posts on the this error and have tried all recommended solutions including:

    1. Running Deployment Manager as Administrator

    2. Running Deployment Manager as user account used to perform installation

    3. Running Deployment Manager using a domain administrator account.

    I have verified that that communication between the CRM server and the domain contoller is established by pinging the DC by both hostname, fullyqualified DNS name, and IP address- all get a reply

    I have uninstalled and reinstalled CRM and still get this problem launcing Deployment Manager.

    Any other suggestions?

    Wednesday, June 15, 2011 8:14 PM

Answers

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    which ad-domain level do you use? which crm version?

    have you also tried the registry key for the Preferred Domain Controller?

     

    Add the Preferred Domain Controller value to MS CRM registry entries:HKLM\Software\Microsoft\MSCRM

    Step 1. Right Click and click on NewString value as "PreferredDc"

    Step 2. Add the value to PreferredDc is YourDomainControllerName you can find this in your AD by typing the command in your cmd prompt echo %logonserver%

     

    regards

    Matthias

    • Marked as answer by Frank Dodrill Thursday, June 16, 2011 11:08 PM
    Thursday, June 16, 2011 8:38 PM

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  • Question
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    which ad-domain level do you use? which crm version?

    have you also tried the registry key for the Preferred Domain Controller?

     

    Add the Preferred Domain Controller value to MS CRM registry entries:HKLM\Software\Microsoft\MSCRM

    Step 1. Right Click and click on NewString value as "PreferredDc"

    Step 2. Add the value to PreferredDc is YourDomainControllerName you can find this in your AD by typing the command in your cmd prompt echo %logonserver%

     

    regards

    Matthias

    • Marked as answer by Frank Dodrill Thursday, June 16, 2011 11:08 PM
    Thursday, June 16, 2011 8:38 PM
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    Matthias-

    Adding the registry entry solved my issue!

    Thank you very much for the excellent response.

    Kind Regards,

    Frank Dodrill

    Thursday, June 16, 2011 11:09 PM
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    Hi Matthias

    sorry for the question, but is possible add more PreferredDC in the same value? Because we have the problem if, when the preferred is down, the CRM user couldn't create report

    Thanks for help

    Mauro

    • Proposed as answer by ademarrBanned Thursday, November 3, 2016 10:05 AM
    • Unproposed as answer by ademarrBanned Thursday, November 3, 2016 10:06 AM
    Thursday, November 3, 2016 9:49 AM