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Incoming call fails RRS feed

  • Question

  • I have a Mediation Server connecting to my gateway and I can make outbound calls but incoming fails.

     

    Using the SIPStack Component in the Logging Tool on the FE server I can see that the INVITE arrives to and a 100 Trying followed by a 101 is sent back to the Mediation Server and then a 404 Not Found are sent from the FE server.

     

    The incoming Invite looks like:

    INVITE sip:123456789;phone-context=dialstring@ocs2007.ingate.com;user=phone SIP/2.0

     

    Under User Properties – Additional Options - Line URI I’ve written tel:123456789.

     

    Any ideas how I can locate the missing config?

     

    Thanks

    /Janne

     

    PS: in the trace file common.txt I find the following entry:
    (SIPStack,CSIPRequest::RouteRequestUriOnNonEdgeProxy:343.idx(2770))( 0169FB88 ) User [7322162717;phone-context=dialstring@ocs2007.ingate.com] is not in enterprise or we do not serve this domain - using 404

    Wednesday, April 18, 2007 12:36 PM

Answers

  • Hi Janne,

     

    May not be the answer, but OCS expects "tel:+123456789". The '+' is important.

     

    I think showing the 404 message in its entirety would help.

     

    Good luck, thanks.

     

    --Stephane

    Wednesday, April 18, 2007 3:29 PM

All replies

  • Hi Janne,

     

    May not be the answer, but OCS expects "tel:+123456789". The '+' is important.

     

    I think showing the 404 message in its entirety would help.

     

    Good luck, thanks.

     

    --Stephane

    Wednesday, April 18, 2007 3:29 PM
  • Thanks Stephane,

     

    My problem is solved. It seems as the INVITE must have a +1 in the beginning and sip: is acceptable.

     

    Cheers

    /Janne

    Thursday, April 19, 2007 3:14 PM