Blank installation ID on Activation Window RRS feed

  • Question

  • Hi,

    I have formatted a desktop and trying to reinstall Windows XP SP2, but at log in screen only it is asking for activation. So while trying to activate Windows offline after entering product key, it is not generating installation ID. Tried with re-installation, reenter Product key, restart, start with "Enable VGA mode" option. Nothing s working. Kindly help me on this issue.



    Regards, Sandeep

    Thursday, August 23, 2012 10:16 AM


All replies

  • Hello Sandeep,

    Did you try all of the possible solutions in this MS KB article?  http://support.microsoft.com/kb/314935

    Thursday, August 23, 2012 9:01 PM
  • If u are using a windows disk Which came with your system then this problem should no arise, but if u are using another disk and just putting the key to activate it will not go like that,u need to have a OEM disk from the manufacturer of your system, because every manufacturer have a specified number of keys registered to them , and they cannot work with installation from other disk than their own OEM disk,i.e if i have a OEM XP disk of Sony the key for Sony will not work in Dell's OEM disk it will only work on Sony.

    if u have a retail disk then u should have a retail key to instal it, OEM XP key will not work in Retail XP disk

    How to :

    1.Select the right version of disk from OEM or Retail

    2.Use phone activation : 

    866-542-3062   (http://www.contacthelp.com/directory/Microsoft?ListingID=224) copy this link and see it

    3.If your key is genuine you can apply to Microsoft to  issue a new activation key by giving documentation like purchase receipt of system and a picture showing the serial number of your system and the activation key in a single picture, the activation keys are provided in back of a system near your systems serial number.

    4.You can also apply for refund of the Operating system at the price of today's date see Microsoft return policy

    Saturday, August 25, 2012 8:16 AM
  • I have marked Dan's response as the Answer, because a Windows XP Retail disk will NOT allow installation using an OEM Key - so the situation is not a Key/disk mismatch, it's a software problem.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 23, 2012 10:30 AM