CRM 2011 internalcrm authrnication issues RRS feed

  • Question

  • Hi,

    Our crm support company setup our CRM2011 to be internet facing. However everytime internal users try to access the web client for crm they are prompted with the STS login screen.

    Is it possible to bypass this screen with the current logged in users credentials?

    I have asked our support and they advise " CRM IFD is doing as it should and asking internal for passwords"

    I don't have 100% confidence our CRM IFD has been configured correctly.

    I appreciate and help / advice you may have.

    • Edited by Barroldo Monday, August 24, 2015 9:54 AM
    Monday, August 24, 2015 9:39 AM

All replies

  • It looks like you have 2 separate issues:

    1. The errors. Does this apply for internal and external connections, or just certain connections ? I can't read the images - can you supply the error message text (the event log message is the only one that may be useful)
    2. Credential prompt for internal users. This is controlled by the local browser settings. For IE, ensure the internal Crm domain is added to the local intranet zone, and ensure the 'Automatically log-on only in Intranet zone' option is selected

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Monday, August 24, 2015 3:51 PM