Asked by:
crm 2011 client RetrievePrincipalAccess error

Question
-
Hi all,
I have a problem with all clients in a new installation
When i try to open a custom record i have an error.
In event viewer i find this error
Exception information:
Exception type: CrmException
Exception message: The 'RetrievePrincipalAccess' method does not support entities of type 'new_xxxx' on the clientOn client is installed rollup 6 and 11.
Some one can help me to solve the problem?
thanks in advance
gloppa
Tuesday, January 8, 2013 4:28 PM
All replies
-
This KB is related to CRM 4.0 - but are you running the Outlook client offline and have made changes to the records available offline?
Another link for reference:
Going offline with Microsoft CRM 2011 Outlook Client
Jason Lattimer
My Blog - Follow me on Twitter - LinkedInWednesday, January 9, 2013 4:00 AMModerator -
yes, the problem exists only offline.
this the entire message
Tipo evento: Alert
Origine evento: ASP.NET 4.0.30319.0
Categoria evento: Web Event
ID evento: 1309
Data: 08/01/2013
Ora: 16.32.51
Utente: N/D
Computer:
Descrizione:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 08/01/2013 16.32.51
Event time (UTC): 08/01/2013 15.32.51
Event ID: 154b78a53eea4f66a77c9469bd41f716
Event sequence: 134
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: c72457c8-1-130021326180060372
Trust level: Full
Application Virtual Path: /
Application Path: C:\Programmi\Microsoft Dynamics CRM\Client\res\web\
Machine name: PC-FIERE
Process information:
Process ID: 4748
Process name: Microsoft.Crm.Application.Hoster.exe
Account name:
Exception information:
Exception type: CrmException
Exception message: The 'RetrievePrincipalAccess' method does not support entities of type 'new_notaspesa' on the client
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrievePrincipalAccessCommand.Execute()
at Microsoft.Crm.Security.PrivilegeCheck.Execute(Entity entity, IOrganizationContext context)
at Microsoft.Crm.Security.PrivilegeCheck.Create(Entity entity, IOrganizationContext context)
at Microsoft.Crm.Application.Forms.EndUserForm.RetrieveDataParameters()
at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormDescriptor fd)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormType formType)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity)
at Microsoft.Crm.Application.Components.PageHandlers.UserDefinedRecordPageHandler.ConfigureFormHandler()
at Microsoft.Crm.Application.Components.Utility.GenericEventProcessor.RaiseEvent(String eventName)
at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL:
Request path: /userdefined/edit.aspx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: HIP\fiere
Thread information:
Thread ID: 14
Thread account name:
Is impersonating: False
Stack trace: at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrievePrincipalAccessCommand.Execute()
at Microsoft.Crm.Security.PrivilegeCheck.Execute(Entity entity, IOrganizationContext context)
at Microsoft.Crm.Security.PrivilegeCheck.Create(Entity entity, IOrganizationContext context)
at Microsoft.Crm.Application.Forms.EndUserForm.RetrieveDataParameters()
at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormDescriptor fd)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormType formType)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity)
at Microsoft.Crm.Application.Components.PageHandlers.UserDefinedRecordPageHandler.ConfigureFormHandler()
at Microsoft.Crm.Application.Components.Utility.GenericEventProcessor.RaiseEvent(String eventName)
at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)Wednesday, January 9, 2013 8:22 AM