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crm 2011 client RetrievePrincipalAccess error RRS feed

  • Question

  • Hi all,

    I have a problem with all clients in a new installation

    When i try to open a custom record i have an error.

    In event viewer i find this error

    Exception information: 
        Exception type: CrmException 
        Exception message: The 'RetrievePrincipalAccess' method does not support entities of type 'new_xxxx' on the client

    On client is installed rollup 6 and 11.

    Some one can help me to solve the problem?

    thanks in advance

    gloppa

    Tuesday, January 8, 2013 4:28 PM

All replies

  • This KB is related to CRM 4.0 - but are you running the Outlook client offline and have made changes to the records available offline?

    KB955977

    Another link for reference: 

    Going offline with Microsoft CRM 2011 Outlook Client


    Jason Lattimer
    My Blog -  Follow me on Twitter -  LinkedIn

    Wednesday, January 9, 2013 4:00 AM
    Moderator
  • yes, the problem exists only offline.

    this the entire message

    Tipo evento: Alert
    Origine evento: ASP.NET 4.0.30319.0
    Categoria evento: Web Event 
    ID evento: 1309
    Data: 08/01/2013
    Ora: 16.32.51
    Utente: N/D
    Computer:
    Descrizione:
    Event code: 3005 
    Event message: An unhandled exception has occurred. 
    Event time: 08/01/2013 16.32.51 
    Event time (UTC): 08/01/2013 15.32.51 
    Event ID: 154b78a53eea4f66a77c9469bd41f716 
    Event sequence: 134 
    Event occurrence: 1 
    Event detail code: 0 
     
    Application information: 
        Application domain: c72457c8-1-130021326180060372 
        Trust level: Full 
        Application Virtual Path: / 
        Application Path: C:\Programmi\Microsoft Dynamics CRM\Client\res\web\ 
        Machine name: PC-FIERE 
     
    Process information: 
        Process ID: 4748 
        Process name: Microsoft.Crm.Application.Hoster.exe 
        Account name:  
     
    Exception information: 
        Exception type: CrmException 
        Exception message: The 'RetrievePrincipalAccess' method does not support entities of type 'new_notaspesa' on the client
       at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
       at Microsoft.Crm.Application.Platform.ServiceCommands.RetrievePrincipalAccessCommand.Execute()
       at Microsoft.Crm.Security.PrivilegeCheck.Execute(Entity entity, IOrganizationContext context)
       at Microsoft.Crm.Security.PrivilegeCheck.Create(Entity entity, IOrganizationContext context)
       at Microsoft.Crm.Application.Forms.EndUserForm.RetrieveDataParameters()
       at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormDescriptor fd)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormType formType)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity)
       at Microsoft.Crm.Application.Components.PageHandlers.UserDefinedRecordPageHandler.ConfigureFormHandler()
       at Microsoft.Crm.Application.Components.Utility.GenericEventProcessor.RaiseEvent(String eventName)
       at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     
     
    Request information: 
        Request URL: 
        Request path: /userdefined/edit.aspx 
        User host address: 127.0.0.1 
        User:  
        Is authenticated: False 
        Authentication Type:  
        Thread account name: HIP\fiere 
     
    Thread information: 
        Thread ID: 14 
        Thread account name:
        Is impersonating: False 
        Stack trace:    at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
       at Microsoft.Crm.Application.Platform.ServiceCommands.RetrievePrincipalAccessCommand.Execute()
       at Microsoft.Crm.Security.PrivilegeCheck.Execute(Entity entity, IOrganizationContext context)
       at Microsoft.Crm.Security.PrivilegeCheck.Create(Entity entity, IOrganizationContext context)
       at Microsoft.Crm.Application.Forms.EndUserForm.RetrieveDataParameters()
       at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormDescriptor fd)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormType formType)
       at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity)
       at Microsoft.Crm.Application.Components.PageHandlers.UserDefinedRecordPageHandler.ConfigureFormHandler()
       at Microsoft.Crm.Application.Components.Utility.GenericEventProcessor.RaiseEvent(String eventName)
       at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Wednesday, January 9, 2013 8:22 AM