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Office 2003 suddenly 'not genuine' after applying updates RRS feed

  • Question

  • I purchased Office 2003 from a softwareoutlet.com in Jan 2006. It is now suddenly "not genuine." I located my old receipt:

    Code           Name                                    Quantity     Price/Ea.         Total
    -------------------------------------------------------------------------------------------
    0441           Microsoft Office 2003 Standard (CD w/KEY)       1        $74.99        $74.99
    ...

    I have my original CDs and validation key. The seller is still in business. Can I make a piracy report? What are my options? I feel like I've been ripped off. Everything was fine until a few days ago. Here is an excerpt of my MGA diagnostic report:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    ...
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0789D6E9-D273-4E18-A5BF-02E3F80FB4B2}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1083393769-1793207698-1004332529</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DM051                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20051013000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D0773A870184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DM051</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>70141-640-0000106-57432</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1AC52:Dell Inc|1AC52:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A
    Wednesday, September 9, 2009 1:10 AM

Answers

  • From your Office Genuine Advantage report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 114 Blocked VLK 2

    Note: VLK = Volume License Key

    Unfortunately, the installed copy of Microsoft Office Standard Edition 2003 is counterfeit.  In order to see your options, please visit Microsoft Genuine Advantage and click on Validate Office.  When validation fails, click on the Get Genuine button for additional information.

    Also see: Details of the genuine Office Complimentary Offer and Reporting Software Piracy
    Carey Frisch
    • Marked as answer by nashkato Wednesday, September 9, 2009 4:08 AM
    Wednesday, September 9, 2009 2:42 AM

All replies

  • From your Office Genuine Advantage report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 114 Blocked VLK 2

    Note: VLK = Volume License Key

    Unfortunately, the installed copy of Microsoft Office Standard Edition 2003 is counterfeit.  In order to see your options, please visit Microsoft Genuine Advantage and click on Validate Office.  When validation fails, click on the Get Genuine button for additional information.

    Also see: Details of the genuine Office Complimentary Offer and Reporting Software Piracy
    Carey Frisch
    • Marked as answer by nashkato Wednesday, September 9, 2009 4:08 AM
    Wednesday, September 9, 2009 2:42 AM
  • I am getting the invalid pop ups on one of my old computers with Office 2003 that I installed from a DVD and used the keys provided to me directly from Microsoft with my MSDN subscription. If this is invalid, I will begin replacing all of my computers with the open source office, since I will never trust Microsoft again.

    Wednesday, September 9, 2009 4:32 PM
  • Hello Threw,

    Please start you own thread.  Then...

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, September 9, 2009 5:36 PM