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What's wrong!! plz help RRS feed

  • Question

  •  

    when i started my PC this msg appeares

    ***************

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-Y23C2-KCPFQ-BXV4W
    Windows Product Key Hash: k7xvB23DPYVLyZ/8EOnfhXJ4zmM=
    Windows Product ID: 55435-640-0994677-23485
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 1164f661-92c6-42ab-be93-593047be2259
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1164f661-92c6-42ab-be93-593047be2259</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-BXV4W</PKey><PID>55435-640-0994677-23485</PID><PIDType>1</PIDType><SID>S-1-5-21-117609710-115176313-725345543</SID><SYSTEM><Manufacturer>D845HV</Manufacturer><Model>HV84510A</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>HV84510A.86A.0038.P10.0204151346</Version><SMBIOSVersion major="2" minor="3"/><Date>20020415000000.000000+000</Date></BIOS><HWID>C000308F0184C042</HWID><UserLCID>0401</UserLCID><SystemLCID>0401</SystemLCID><TimeZone>ÇáÓÚæÏíÉ - ÇáÊæÞíÊ ÇáÑÓãí(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110401-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73939-640-0000106-57667</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    **********************

    i don't know, but i think there's something wrong

    with the Product Key...

    i really need help.

    thanx

    Tuesday, February 27, 2007 5:55 PM

Answers

  • Najd:

     

    The current product key used to install both Office and Windows are non-genuine and are Volume License type that is strictly for business use only. Your copy of Windows is using a Product key that is made by a non-MSFT sanctioned key generator.

     

    Go to www.microsoft.com/genuine and click Validate Windows OR Validate Office and follow the instructions on-screen for different ways you can legalize your copies of Windows and Office - keep in mind not everything requires money! :)

     

    -phil

    Tuesday, February 27, 2007 7:35 PM

All replies

  • Najd,

    Please look on the computer or with the materials you received with the computer, or with Windows, to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, February 27, 2007 7:33 PM
  • Najd:

     

    The current product key used to install both Office and Windows are non-genuine and are Volume License type that is strictly for business use only. Your copy of Windows is using a Product key that is made by a non-MSFT sanctioned key generator.

     

    Go to www.microsoft.com/genuine and click Validate Windows OR Validate Office and follow the instructions on-screen for different ways you can legalize your copies of Windows and Office - keep in mind not everything requires money! :)

     

    -phil

    Tuesday, February 27, 2007 7:35 PM