I have recently bought an Pavilion laptop from CompUSA with preinstalled Windows Vista Premium Edition. Since the wireless adapter refused to function properly (couldn't find any access points although two two other PC''s standing nearby easily functioned), I eventually gave up with trying to solve the problem and reinstalled Vista. Surprisingly that solved the problem, however, after I entered the product key from the back of my laptop I got the message that the key is invalid and I should call the phone service. Naturally that is what I did, but after doing the phone verification I was told that my product key couldn't be found or verified or something along these lines. When trying to validate windows I get the following:
Thank you for validating your copy of Microsoft Windows.
Thank you for using the Windows Genuine Advantage program. You may now access resources for genuine Windows users.
The diagnostics presents the following information:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: 0x1
Windows Product Key: *****-*****-MV74P-JRXDX-YDDQK
Windows Product Key Hash: x/6FR/GWp0ttMdz0Cxn/80wS7YU=
Windows Product ID: 89578-OEM-7216561-80680
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 0a5868bb-0838-41c1-bd69-ef43fd401a18
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Failed to retrieve file version. - 0x80070006
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>0a5868bb-0838-41c1-bd69-ef43fd401a18</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-YDDQK</PKey><PID>89578-OEM-7216561-80680</PID><PIDType>8</PIDType><SID>S-1-5-21-613131129-2964074142-1077936214</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RP408UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20070213000000.000000+000</Date></BIOS><HWID>15323507018400EE</HWID><UserLCID>0427</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Help would be really appreciated.
