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Failed windows reactivation after New Hardware Installed RRS feed

  • Question

  • Using Win XP on my computer. I've just had a failure of my graphics card and had to replace it. At the same time, we added additional memory and a new power supply.

    Now I am getting an error message from Windows that says:

    "Since windows was installed on this computer the hardware has changed significantly. Windows must be reactivated within 3 days. Do you wish to reactivate now?"

    However, when I try to reactivate, the reactivation fails with error:

    DLL C:\Windows\system32\oobe\MSOBWEB.DLL is not a valid windows image. Please check against your installation diskett.

    I have followed all the steps I found here: http://support.microsoft.com/kb/307890/en-us with no luck

    Here are the results from the MGADIAG tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-Q62RT-2RFQ7-97CMJ
    Windows Product Key Hash: Q2BOUKiWOArReg0+ns0DK5jLej4=
    Windows Product ID: 76477-OEM-2143173-63587
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {B95A266B-4827-423C-AC82-FA0157210189}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-364-800706be_025D1FF3-229-800706be_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-800706be_025D1FF3-229-800706be_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B95A266B-4827-423C-AC82-FA0157210189}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-97CMJ</PKey><PID>76477-OEM-2143173-63587</PID><PIDType>3</PIDType><SID>S-1-5-21-1214440339-299502267-725345543</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X48T-DQ6</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20080306000000.000000+000</Date></BIOS><HWID>08153AF70184DA79</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14370:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14370:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14370:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A
    Please help!!

    ============================================================================

    Resolved this issue myself with complete reinstall of Windows and all my software. 5 years worth of

    updates and 2 weeks of work to update all my software. Sure wish there had been a better answer but

    for me this is what it took. Still working to get things back to where I need them.

    • Edited by MyGramma2 Sunday, July 28, 2013 11:24 AM
    Wednesday, July 17, 2013 5:47 PM

Answers

  • I suggest running SFC /SCANNOW from a Command Prompt - you will need your Windows XP installation disk handy.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, July 18, 2013 3:28 PM
    Moderator