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Windows 7 Build 7601 Genuine problems

Question
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Hello,
I bought my parents a new computer tower last year sometime and they are now getting the windows 7 is not genuine errors.
I have downloaded a Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0), ran it and this is what it came up with:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-37DKR-7JRJF-79DBD
Windows Product Key Hash: Jd7VIIgYIW5vHlLKm1M9pEOsE30=
Windows Product ID: 00371-221-9469671-86640
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {59131DB5-D96A-492C-ABDD-0367FE85AFE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{59131DB5-D96A-492C-ABDD-0367FE85AFE9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-79DBD</PKey><PID>00371-221-9469671-86640</PID><PIDType>5</PIDType><SID>S-1-5-21-2143344270-1574984809-1801501437</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>OptiPlex GX620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060331000000.000000+000</Date></BIOS><HWID>86EE3807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-221-946967-00-1033-7600.0000-2852012
Installation ID: 012063718725010495150201037696049051368301751004189090
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 79DBD
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 6/7/2013 12:17:42 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:7:2013 12:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAACAAAAAQABAAEAJJTOWvD3ABuC/kjkqnbcLESdZBSU511GohbsOw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL GX620
FACP DELL GX620
HPET DELL GX620
BOOT DELL GX620
SSDT DELL st_ex
ASF! DELL GX620
MCFG DELL GX620
Can anyone help me please?
Friday, June 7, 2013 4:41 PM
Answers
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Windows Product ID: 00371-221-9469671-86640
The -221- portion of your Product Key indicates that it is a leaked MSDN Subscription Key. In order to get an MSDN subscription, you need to sign agreements with Microsoft. Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended. When those keys are "activated" enough times, Microsoft will ban them from further use. That might take over a year before a particular one is banned. But the effect is the same - the counterfeit installation is then flagged as non-genuine.
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 9:21 AM
- Marked as answer by Noel D PatonModerator Sunday, June 16, 2013 9:56 PM
Friday, June 7, 2013 5:52 PM
All replies
-
Windows Product ID: 00371-221-9469671-86640
The -221- portion of your Product Key indicates that it is a leaked MSDN Subscription Key. In order to get an MSDN subscription, you need to sign agreements with Microsoft. Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended. When those keys are "activated" enough times, Microsoft will ban them from further use. That might take over a year before a particular one is banned. But the effect is the same - the counterfeit installation is then flagged as non-genuine.
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 9:21 AM
- Marked as answer by Noel D PatonModerator Sunday, June 16, 2013 9:56 PM
Friday, June 7, 2013 5:52 PM -
This machine is far from being new.
The Dell motherboard in it has a manufacture date of 2006. I suggest that you review your purchasing practices :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Saturday, June 8, 2013 9:23 AMModerator