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Drill Down problem on CRM 4.0 Out-of-the-box Case Summary Table RRS feed

  • Question

  • Run the Case Summary Table report with the second vertical group selected with a value.

    The drill down of the Horizontal Total, i.e. the last column, gives me a list of cases more than what I expect.

    See if there is a fix out there.

    Monday, August 11, 2008 7:24 PM

Answers

All replies

  • I have tested the report, and it works as it should.

     

    Check your default filters on the report.  Also, are you sure that no one has modified the drillthrough report?

     

    Saturday, September 20, 2008 8:27 PM
    Moderator
  • Thanks Joel.

    I found the link below. That solves my problem.

    http://support.microsoft.com/kb/945910

     

    Monday, September 22, 2008 5:53 PM