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Not genuine valid windows version? RRS feed

  • Question

  • I have been running windows fine on my dell inspiron 9400 but after a recent windows update download i started getting a not genuine message on every boot up. I have visited the microsoft site and they tell me my version is ok but i still get a little star on my taskbar telling me i "may be a victim of software counterfeiting". How can i remove it?
    Tuesday, June 13, 2006 10:16 AM

Answers

  • SAR1977:

     

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

     

    Thanks,

    Greg

     

    Tuesday, June 13, 2006 3:27 PM