locked
product key exceeded RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Not Activated Validation Code: 1 Cached Validation Code: N/A Windows Product Key: *****-*****-Y2PKX-W82XR-9CC6W Windows Product Key Hash: Gt0Y0YZV5VvJm9AlL8M5Tzf5IKE= Windows Product ID: 76477-OEM-2151937-45431 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 5.1.2600.2.00010300.3.0.hom ID: {4413F5EE-C817-4A19-BE11-C87E11F2CAC7}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3 Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A Version: N/A Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 114 Blocked VLK 2 Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {4413F5EE-C817-4A19-BE11-C87E11F2CAC7}1.9.0027.05.1.2600.2.00010300.3.0.homx32*****-*****-*****-*****-9CC6W76477-OEM-2151937-454313S-1-5-21-1292428093-1364589140-1801674531To Be Filled By O.E.M.To Be Filled By O.E.M.American Megatrends Inc.080015 20090312000000.000000+0004BB50C900184E06804090409Pacific Standard Time(GMT-08:00)03114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg+Fo=73931-640-0000106-5758714 Licensing Data--> N/A Windows Activation Technologies--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: yes Marker string from BIOS: 13C14:GENUINE C&C INC Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 OEM Activation 2.0 Data--> N/A
    Saturday, April 24, 2010 6:00 AM

Answers

  • Hello ewanko,

    Your OEM Licensed Windows XP Home installation is not yet activated.  If you are getting the "number of times this product key is allowed to be used has been exceeded" message, please try a Telephonic Activation as described in the "How to activate Windows XP by phone" section of this MS KB article:  http://support.microsoft.com/default.aspx/kb/307890?p=1

    Did you know that your Office installation is nongenuine?  Here is a snippet of your mgadiag report:

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

     

    The report says you have a Blocked VLK, which means that (a) your computer has a Volume Licensing edition of Office Professional Edition 2003 installed, and that (b) a Blocked Volume Licensing Key (VLK) was used to install it.  A "blocked" VLK is one that was issued by Microsoft to a business, educational institution, or governmental agency for their exclusive use in accordance with a Volume Licensing Agreement.  (Note that such use does NOT allow the resale of such VLKs.)  However, because the VLK may have been reported lost, stolen, or compromised to the internet by the original keyholder, or because the Volume Licensing Agreement has expired, Microsoft has blocked the VLK from further use.

    If your use of this Volume Licensing edition of Office Professional Edition 2003 is in association with an organization that has a Volume Licensing Agreement, then please contact the IT support staff of the organization for further assistance.

    If you are an individual consumer, you should never have been sold Volume Licensing materials such as a VL disc, and you certainly should not have received a Blocked Product Key.

    Your first course of action is to confront your seller with this information and demand a full refund.

    If the seller refuses to help, please file a piracy report at
    www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you would like to participate in the Office Genuine Offer, please click the Learn More Online link being displayed on your screen by the OGA Notifier utility.


    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or Office and some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity or yellow-orange Proof Of License label, to put back the genuine installation of Office you may have already had on the computer.


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    Saturday, April 24, 2010 2:31 PM