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product key help RRS feed

  • Question

  • im having trouble, i keep entering the product key anfd for some reason it saya its invalid...its correct. Can someone help me thanks.

    Saturday, February 23, 2008 7:50 AM

Answers

  • Hello Ms. Vasquez

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to the forums, create a new thread and post the Diagnostic Report

    .

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Thursday, February 28, 2008 11:27 PM

All replies

  • i hav tat prob too! it just came when i started the pc!

    PS: i hav the sp2 on vista...
    Saturday, February 23, 2008 4:59 PM
  • Hello Ms. Vasquez

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to the forums, create a new thread and post the Diagnostic Report

    .

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Thursday, February 28, 2008 11:27 PM