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Validating or upgrading will I lose everything RRS feed

  • Question

  • My XP will not validate and I want to validate or completly upgrade. I used to have ME on this computer, after a minor repair a few years back I had it upgraded and it now has XP service pack 2. Should I purchase the entire package on line? If so do I need to back up anything to save pictures, personal files etc?

    Saturday, December 29, 2007 4:45 PM

Answers

  • Please visit http://www.microsoft.com/genuine. Next locate the "Validate Windows" button in the upper right hand corner. Click on this button and follow the guidance. 

     

    Thank you,

     

    Stephen Holm, MS

     

    Friday, January 11, 2008 1:14 AM

All replies

  • Please visit http://www.microsoft.com/genuine. Next locate the "Validate Windows" button in the upper right hand corner. Click on this button and follow the guidance. 

     

    Thank you,

     

    Stephen Holm, MS

     

    Friday, January 11, 2008 1:14 AM
  •  4th YF wrote:

    My XP will not validate and I want to validate or completly upgrade. I used to have ME on this computer, after a minor repair a few years back I had it upgraded and it now has XP service pack 2. Should I purchase the entire package on line? If so do I need to back up anything to save pictures, personal files etc?

    Sunday, January 13, 2008 11:56 AM
  •  4th YF wrote:

    My XP will not validate and I want to validate or completly upgrade. I used to have ME on this computer, after a minor repair a few years back I had it upgraded and it now has XP service pack 2. Should I purchase the entire package on line? If so do I need to back up anything to save pictures, personal files etc?

    Sunday, January 13, 2008 12:01 PM
  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Sunday, January 13, 2008 6:42 PM
    Moderator