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  Jim Dale,
  
  

  Thank you for visiting the Microsoft Office Genuine Advantage (OGA) program forum.  Your issue is related to Windows Product Activation. I show your key in good standing and Not Activated. In an attempt to assist I would like to provide some information which may or may not help. If it doesn't help, the shortest road to victory is to simply reinstall your Microsoft Office program and activate with your Product Key.

  From the Desktop:

  1.	Click Start,  All Programs, Accessories, System Tools, and then Activate Windows. Or, click the Windows Activation icon in the taskbar notification area next to the clock.
  2.	Click Yes, I want to telephone a customer service representative to activate Windows now.
  3.	Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
  4.	Follow the steps in the “Activate Windows by phone” dialog box, and then click Next. Note The number appears now and differs based on the location that you select.
  5.	When activation is completed and you receive the following message: You have successfully activated your copy of Windows Then click OK.

  Also you may reference the following site for various Telephone Activation Centers:

  http://support.microsoft.com/kb/326851

  For more information on how to activate Windows XP see the following link:

  http://support.microsoft.com/kb/307890

  Thank you for visiting the OGA program forum.
  
  Rick

  Thursday, January 8, 2009 5:36 PM
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  I do not have a Activate Windows in My System tools but I have a Activate Product in my Microsoft Office Tools program folder.
  When I run that I says that the product is activated.
  When I run oobe/maoobe /a it says my Office XP is already activated.
  I tried reinstalling by: Uninstalling in add/remove program and reinstalling. Uninstall from CD. Repair install from CD.
  When doing these it would ask for my Product Key but it did not ask me to activate.
  It also failed validation each time.
  It there some place on my computer that I need to change that says my product is activated after I uninstall Office XP that will say that I need to activate when I reinstall Office XP.
  Could this be because I transfered info from my old drive to the new drive.
  
  Jim
  
  

  Thursday, January 8, 2009 6:12 PM
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   Jim Dale,
  
  

  1. Completely Uninstall Office, Run the cleaup tool:
  
  The following article will allow you to download the Windows Installer Cleanup Utility. Use the Windows Installer Cleanup Utility and uninstall all Microsoft Office programs 2003 and below (NOT OFFICE 2007) on your computer. Then reinstall Microsoft Office using the genuine Office installation media  and product key. See below:

  KB290301 – Description of the Windows Installer CleanUp Utility

  http://support.microsoft.com/kb/290301.

  The following link provides information for the Windows Product Key Update Tool instructions. 

  http://www.microsoft.com/genuine/selfhelp/PkuInstructions.aspx?displayLang=enUtility

  Then try renistalling and activating with the original media and Product Key.
  
  2. Get Activation Support here when you have completed the above process:
  
  Also you may reference the following site for various Telephone Activation Centers:

  http://support.microsoft.com/kb/326851
  

  
  If you still have an issue at this point, re-run the Microsoft Genuine Diagnostic Tool:
  

  Here is the download link:

   http://go.microsoft.com/fwlink/?linkid=52012

  
  
  
  
  Rick
  

  • Edited by RickImAPC Thursday, January 8, 2009 9:40 PM OGA
  • Marked as answer by Stephen Holm Tuesday, January 13, 2009 10:46 PM

  Thursday, January 8, 2009 9:38 PM
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  Rcik I tried the things that you suggested and it did not help.
  After I reinstalled Office XP when I opened any Office program it said it was already activated.
  When I ran the validation it still came up with it not validated.
  
  Below is the diagnostics.
  
  Jim Dale
  
  

  Diagnostic Report (1.7.0110.1):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-3J6RR-GHWRK-8G62B
  Windows Product Key Hash: H53BH9XBBQS+H45mb3t6VY0u9Pg=
  Windows Product ID: 55277-OEM-2148076-36076
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 5.1.2600.2.00010300.3.0.hom
  ID: {FBA10FE1-B1EE-47BC-8979-77D1AB7B285E}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-179-2
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.7.17.0
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  WGATray.exe Signed By: Microsoft
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 101 Not Activated
  Microsoft Office XP Professional - 101 Not Activated
  OGA Version: Registered, 1.6.28.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-179-2_3E121E02-115-80004005_3E121E02-387-80004005_3E121E02-467-80004005_3E121E02-327-80004005_3E121E02-400-80004005_3E121E02-467-80004005_3E121E02-327-80004005_3E121E02-538-80004005_3E121E02-303-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007e

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{FBA10FE1-B1EE-47BC-8979-77D1AB7B285E}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8G62B</PKey><PID>55277-OEM-2148076-36076</PID><PIDType>3</PIDType><SID>S-1-5-21-2960478906-3509256954-2850660258</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DF253A-ABA a250n</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.10    </Version><SMBIOSVersion major="2" minor="3"/><Date>20030627000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>072138D701846072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BAFD685AA85C16</Val><Hash>SS3fMeKBbsg6yZoYXwvjN++Q9rI=</Hash><Pid>54186-760-4915315-17631</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

  Licensing Data-->
  N/A

  HWID Data-->
  N/A

  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 1751E:GENUINE C&C INC|15294:Hewlett-Packard Company
  Marker string from OEMBIOS.DAT: HP PAVILION

  OEM Activation 2.0 Data-->
  N/A

  
  
  

  Saturday, January 10, 2009 5:50 AM
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  Try Uninstalling it, goto the C:\Program Files folder, and delete the Microsoft OFfice Folder
  
  Then, goto start -> run
  
  regedit, enter
  
  goto HKEY_LOCAL_MACHINE
  
  then Software
  
  then Microsoft
  
  the Office (or Office11 or 12? Forgot.)
  
  delete the key.
  
  Goto you profile foledr (C:\Documents and Settings\(Your Username)\
  
  Show hidden files and folder, and uncheck hide protected operating system files.
  
  goto Application Data
  
  goto Microsoft
  
  delete the Office folder
  
  Now, re-install

  • Proposed as answer by motherboardlove Sunday, January 11, 2009 2:53 AM

  Sunday, January 11, 2009 2:53 AM
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  I went and uninstalled all my Office programs by using the Windows Cleanup Install Utility.
  I then went and C:documents and Settings/All Users/Application Data/Microsoft/Office/Data
  I then changed the name of the data.dat file.
  I then reinstalled Office XP. When I ran Office programs I had to activate them.
  When I ran Genuine Advantage Office Validation it cane up validated.
  Thanks for your help.
  Jim
  

  Sunday, January 11, 2009 9:03 PM