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Reinstalling Windows Live One Care

Question
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My hard disk stopped working and I had to install a new one but lost all my data including my Windows Live One Care product key email. How do I get my product key so I can activate One Care on my new hard drive?Wednesday, June 3, 2009 3:39 AM
Answers
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HI!
You can always install the free trial of Windows Live One Care. After installing the free trial, just click on the subscribe button and sign in with the Live ID that you have used to subscribe to Windows Live One Care. Your Live ID is associated with your product key. So, just make sure that you use the correct Live ID and password.
Happy installing.
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bayabasgirl29- Marked as answer by Stephen BootsMVP, Moderator Wednesday, June 3, 2009 1:17 PM
Wednesday, June 3, 2009 1:13 PM
All replies
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HI!
You can always install the free trial of Windows Live One Care. After installing the free trial, just click on the subscribe button and sign in with the Live ID that you have used to subscribe to Windows Live One Care. Your Live ID is associated with your product key. So, just make sure that you use the correct Live ID and password.
Happy installing.
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bayabasgirl29- Marked as answer by Stephen BootsMVP, Moderator Wednesday, June 3, 2009 1:17 PM
Wednesday, June 3, 2009 1:13 PM -
I'll just add that your product key is of no use. you need to follow the instructions provided by bayabasgirl29 to get the reinstall hooked up to your subscription.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum ModeratorWednesday, June 3, 2009 1:18 PMModerator -
there no other way of getting it?
Tuesday, August 11, 2009 7:49 PM -
If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.
If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/f5ce50e4-9165-40a5-891b-fe5d0659738b
For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm
-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums ModeratorWednesday, August 12, 2009 12:29 PMModerator