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genuine ms issue - cant even copy diagnostic report to clipboard but says only that geographically blocked PID - what does that mean? RRS feed

  • Question

  • ... to clipboard but report says in red type"geographically blocked PID" - what does that mean?
    We moved the computer from one home office to another home office about 3-4 months ago.  Does that mean you cannot move the CPU of the computer from one room to another???  Not a techie, just want this to work properly.
    What now?
    Thanks!
    Wednesday, September 16, 2009 8:10 PM

Answers

  • Hello eamcgrath,


      WGA can have no effect on XP's ability to function. It's purpose is to Notify the user of a Non-Genuine issue and may notify Windows Update (and the Microsoft Download Site) to not allow download of Non-Critical updates. But again, WGA for XP can not cause any functionality loss within XP.  If XP is unable to copy to it's own clipboard, there may be a deeper issue involved.

      The "geographically blocked PID" message is not caused by moving a computer from one office to another.  GeoBlocked keys are usually Volume License keys that have leaked to the internet.  The organization that owns the key has informed Microsoft of the compromised key, but requests that we not fully block it (which would require the organization to switch out all the old blocked keys with the new replacment key)  Instead, the Microsoft blocks the key in all geographic areas that the organization that owns the key is not located in.

      Without the Diagnostic Report I can't tell you exactly what the problem is, but based on the GeoBlock message, I assume that either:

    1) The organization that you belong to provided you with their XP Volume License Key (or gave you a computer using thier key) but has since contacted Microsoft and requested a partal block and you appear to be outside the unblocked area.

      In this case, you would need to contact the administrator of your organization's Volume License Agreement and have them request an adjustment to the GeoBlock.


    2) You (or your organization) does not have a Volume License Agreement with Microsoft (that is directly tied to this key) so your XP is using a VLK key that belongs to another organization. 

      The most common cause for this is
        a) Computer Repair guy needed to reinstall XP, but was too lazy to get the proper product key and just downloaded a pirated copy from the .  

        b) A well meaning friend thought their were doing you a favor by "upgrading" your XP from XP Home to XP Pro.

        c) You may have bought a Genuine looking copy of XP from an auction site or untrustworthy retailer or online site.  

      The resolution to a) and b) is usually to reinstall XP using the reinstall media included with the computer and the Product Key from the sticker on the side or bottom of the computer.

      The resolution to c), unfortunatly, would be to purchase a genuine copy of Windows from a Trusted retailer. Or, if possible, contact the person or company that sold you the software and demand the Genuine Microsoft Software that you paid for, or a full refund.

    Hope that was helpfull,
    Darin MS


     
    • Marked as answer by Darin Smith MS Thursday, September 17, 2009 9:17 PM
    Thursday, September 17, 2009 9:17 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!


    Carey Frisch
    Thursday, September 17, 2009 1:55 AM
    Moderator
  • Hello eamcgrath,


      WGA can have no effect on XP's ability to function. It's purpose is to Notify the user of a Non-Genuine issue and may notify Windows Update (and the Microsoft Download Site) to not allow download of Non-Critical updates. But again, WGA for XP can not cause any functionality loss within XP.  If XP is unable to copy to it's own clipboard, there may be a deeper issue involved.

      The "geographically blocked PID" message is not caused by moving a computer from one office to another.  GeoBlocked keys are usually Volume License keys that have leaked to the internet.  The organization that owns the key has informed Microsoft of the compromised key, but requests that we not fully block it (which would require the organization to switch out all the old blocked keys with the new replacment key)  Instead, the Microsoft blocks the key in all geographic areas that the organization that owns the key is not located in.

      Without the Diagnostic Report I can't tell you exactly what the problem is, but based on the GeoBlock message, I assume that either:

    1) The organization that you belong to provided you with their XP Volume License Key (or gave you a computer using thier key) but has since contacted Microsoft and requested a partal block and you appear to be outside the unblocked area.

      In this case, you would need to contact the administrator of your organization's Volume License Agreement and have them request an adjustment to the GeoBlock.


    2) You (or your organization) does not have a Volume License Agreement with Microsoft (that is directly tied to this key) so your XP is using a VLK key that belongs to another organization. 

      The most common cause for this is
        a) Computer Repair guy needed to reinstall XP, but was too lazy to get the proper product key and just downloaded a pirated copy from the .  

        b) A well meaning friend thought their were doing you a favor by "upgrading" your XP from XP Home to XP Pro.

        c) You may have bought a Genuine looking copy of XP from an auction site or untrustworthy retailer or online site.  

      The resolution to a) and b) is usually to reinstall XP using the reinstall media included with the computer and the Product Key from the sticker on the side or bottom of the computer.

      The resolution to c), unfortunatly, would be to purchase a genuine copy of Windows from a Trusted retailer. Or, if possible, contact the person or company that sold you the software and demand the Genuine Microsoft Software that you paid for, or a full refund.

    Hope that was helpfull,
    Darin MS


     
    • Marked as answer by Darin Smith MS Thursday, September 17, 2009 9:17 PM
    Thursday, September 17, 2009 9:17 PM