We had a user that left the company and instead of his account being disabled was deleted in Active Directory.
So now when he came back a new one was created for him.
I went back in CRM 2011 to enabled his account in CRM he get's an error when logging in:
No Microsoft Dynamic CRM user exist with the specified domain name and user ID
A Microsoft Dynamic CRM user record does not exist with the specified domain name and user ID.
Try Again Close
After a bit of research I found that the ObjectGUID between the AD and CRM are out of sync and that is
the cause this error. So I ran AD powershell to get the ObjectGUid of the user:
Get-ADUser UserName
It returned the information I needed
ObjectGUID in format: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
SID in format : S-1-5-21-1234567890-1234567890-123456789-1234
Then in CRM I updated the Column ActiveDirectoryGuid in the table SystemUserBase in the Company_MSCRM database
for the user with the number ObjectGUID that was assigned when the account was recreated in Active Directory.
However the user is still having the same issue when trying to log in.
What am I missing?
Are there other tables that need to be updated?
Note: I do not nknow what the old ObjectGUID number was if required?
Thanks for your help
Nick M
