scheduled start time of service activity will be before the create date of case regarded

All replies

• 

  

  0

  Sign in to vote

  on the service activity onload method() put this script
  
  if(crmForm.all.regardingobjectid[0].typename=="incident")
  {
     dt = new Date();
     crmForm.all.scheduledstart.DataValue = dt;
  }
  else{
  
  alert('this is not a case');
  }
  
  var cDate = crmForm.all.createdon.DataValue; // will give you the date object.
  for date comparsion use these urls
  http://www.w3schools.com/jS/js_obj_date.asp
  http://www.comptechdoc.org/independent/web/cgi/javamanual/javadate.html

  Monday, February 1, 2010 4:17 PM
• 

  

  0

  Sign in to vote

  Thanks, but how i can get the  created date of the incident? crmForm.all.regardingobjectid[0].createdon? i'd like to compare this value to the scheduledstart

  Monday, February 1, 2010 4:33 PM
• 

  

  0

  Sign in to vote

  no, you cann't get it like that you have to reterive it using the crmservice using javascript.
  you have to reterive that attribute from teh incident entity.
  
  you can use this tool to generate teh xml soap request and require javascript for you.
  http://www.stunnware.com/crm2/topic.aspx?id=JSWebService
  
  so write the C# code and then geneerate the javascript using the above tool.

  • Marked as answer by DavidJennawayMVP, Moderator Wednesday, March 3, 2010 9:00 PM

  Monday, February 1, 2010 5:05 PM