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subscriptin problem RRS feed

  • Question

  • my computer says to renew my subscription that I an at risk  but it shows it is good until 11/08.  am I missing something

    Thursday, January 3, 2008 1:41 PM

Answers

  • Hi Leo

    Your not missing a thing there has been some problems with billing and will be fixed in the very near future.

     

    chuck

     

    Thursday, January 3, 2008 5:03 PM

All replies

  • Hi Leo

    Your not missing a thing there has been some problems with billing and will be fixed in the very near future.

     

    chuck

     

    Thursday, January 3, 2008 5:03 PM
  • Leo, the Billing problems that Chuck referred to should be fixed, so may not apply in your case. Check your computer date and time to see if it is not a future date. Sign on with your subscription LiveID at http://billing.microsoft.com and verify that your subscription is accurately shown. If the PC date is correct, but it still shows that you need to renew, please contact support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve

     

    Thursday, January 3, 2008 8:16 PM
    Moderator