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    I just bought MS Works 9.  It was a terrible experience.  You guys ought to be ashamed of the packaging job.  I had to destroy the box in order to get it open!  Then I wanted to remove the product ID sticker from the box before throwing the box away.  I had to bend and fracture the plastic to get it off and it is left with sharp fragments of the plastic.   Next, I could find no reference to MS Word being part of the package - like it is in Works 2004 and 2005 which I already have.  Well, I figured I could install it anyway and see.  Well it won't install unless I remove Works 2005!  That means I would lose Word entirely.  I bought Works 9 for the express reason to get the latest version of Word.  You have terribly dissappointed me!

    Russell C. Pillsbury
    1203 Perkins Lane
    Edgewater Park, NJ 08010
    EMAIL GONE
    Russ
    Wednesday, October 14, 2009 3:46 PM

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    Hello Russk2t,

    There is plenty of info about Works 9 available on the Works webpage at Microsoft.com:
    http://www.microsoft.com/products/works/default.mspx

    If your main concern is to have the latest edition of Microsoft Word, perhaps purchasing Office Home and Student 2007 would be a better option.  Office Home & Student 2007 includes Word, PowerPoint, Excel, and OneNote.  If you live in the USA, you can watch the sales at the Big Box stores and sometimes get a copy of Office Home and Student 2007 for as little as $79.99 (regular retail price seems to be about $149).  Since the retail license for H&S allows you to install it on up to three computers in the same household when used for noncommercial purposes, that works out to less than $30 for each computer.

    If you are not 100% satisfied with any Microsoft retail product, and you reside in North America, if your reseller will not accept a return of the product, you can send the product to Microsoft for a refund within 45 days of purchase:
    http://www.microsoft.com/mscorp/productrefund/refund.mspx

    This article at PCWorld Magazine blogs might be of interest:  http://www.pcworld.com/article/173382/adsupported_office_starter_2010_to_replace_ms_works.html

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, October 14, 2009 5:13 PM