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Win 7 Build 7600 This Copy of Windows is Not Genuine RRS feed

  • Question

  • on the corner of my screen it says that windows 7 is not genuine
    i did the disgnostic test and this is what it came up with:
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85378
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {F5FECBC7-9E1E-46EC-9D9A-34262BB694CB}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F5FECBC7-9E1E-46EC-9D9A-34262BB694CB}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85378</PID><PIDType>5</PIDType><SID>S-1-5-21-2333167899-518186904-584575355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS><HWID>DBBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>69B0A3234B2B5A2</Val><Hash>OkK7c/pcj7NGKf98/sNdrLmcW4E=</Hash><Pid>73931-721-4291221-57256</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-1033-7600.0000-0122010
    Installation ID: 019592829296373145965250998802446865203304492660475921
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 2/12/2010 5:44:30 PM

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Not Registered - 0x80040154
    WAT Admin Service: Not Registered - 0x80040154

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqgIzlaKQq16f9YogvTGBgR2FmcOz0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

    Friday, February 12, 2010 11:07 PM

Answers

  • Hello kerianne,

      The reason why your Windows did not activate automatically (and why it will not manually activate) is because the key currently being used is a Keyless Install key.

      Vista and Windows 7 do not require a product key to be entered during install.  This is called a Keyless Install.  When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key.  The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days.  Since the Keyless Install key is basicall a Trial key, it can not be activated.

     Please look at the Product Key listed in the Diagnostic Report (*****-*****-74XYM-BH4JX-XM76F).  That is a Keyless Install key for Windows 7 Home Premium.  Now compare that key to the key that came with your copy of Windows 7...different, right?
     
    Since I was not when you installed Windows, I don't know how your Windows came to be using the Keyless Install key.  Either:

    a) You entered your Valid key during install, but may have mistyped something and Windows didn't accept the key but (for whatever reason) you continued the install.  Since the mistyped key wasn't accepted, Windows used it's own Keyless Install key.

    or

    b) Your copy of Windows 7 is an Upgrade version.  Upgrade versions must be installed from within the older version of Windows that is being upgraded. If you installed by booting to the install disk then you did a Clean/Full install and an Upgrade Product Key will not be accepted in a Clean/Full install.  In which case, you continued the install but since the Upgrade key was not accepted, the installer used it's Keyless Install key, instead.

    Resolution:

    To fix the problem,

    a) If you just mistyped the Product Key:
     Click the Start button, right click on Computer and select Properties. Click 'Change Product Key" and follow the directions to enter the Product Key that came with that copy of Windows.

    or

    b) If your copy of Windows 7 is an Upgrade but you installed by booting to the DVD:
     Reinstall (and boot into) the older version of Windows (that you want to upgrade to Windows 7) and then put the Upgrade disk into the DVD Player and start the Upgrade install from withing the older version of Windows.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, February 15, 2010 7:09 PM
    Monday, February 15, 2010 7:09 PM

All replies

  • Hello kerianne,

      The reason why your Windows did not activate automatically (and why it will not manually activate) is because the key currently being used is a Keyless Install key.

      Vista and Windows 7 do not require a product key to be entered during install.  This is called a Keyless Install.  When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key.  The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days.  Since the Keyless Install key is basicall a Trial key, it can not be activated.

     Please look at the Product Key listed in the Diagnostic Report (*****-*****-74XYM-BH4JX-XM76F).  That is a Keyless Install key for Windows 7 Home Premium.  Now compare that key to the key that came with your copy of Windows 7...different, right?
     
    Since I was not when you installed Windows, I don't know how your Windows came to be using the Keyless Install key.  Either:

    a) You entered your Valid key during install, but may have mistyped something and Windows didn't accept the key but (for whatever reason) you continued the install.  Since the mistyped key wasn't accepted, Windows used it's own Keyless Install key.

    or

    b) Your copy of Windows 7 is an Upgrade version.  Upgrade versions must be installed from within the older version of Windows that is being upgraded. If you installed by booting to the install disk then you did a Clean/Full install and an Upgrade Product Key will not be accepted in a Clean/Full install.  In which case, you continued the install but since the Upgrade key was not accepted, the installer used it's Keyless Install key, instead.

    Resolution:

    To fix the problem,

    a) If you just mistyped the Product Key:
     Click the Start button, right click on Computer and select Properties. Click 'Change Product Key" and follow the directions to enter the Product Key that came with that copy of Windows.

    or

    b) If your copy of Windows 7 is an Upgrade but you installed by booting to the DVD:
     Reinstall (and boot into) the older version of Windows (that you want to upgrade to Windows 7) and then put the Upgrade disk into the DVD Player and start the Upgrade install from withing the older version of Windows.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, February 15, 2010 7:09 PM
    Monday, February 15, 2010 7:09 PM
  • Darrin. Thank you. Your reply resonates with my problem in that I have the same error and it has appeared 30 days after purchase of a (Packard Bell) PC. However I have a problem in that there is no CD disk for me to follow your instructions. It did not come with one and I have checked with the store who say it is only supplied on the hard disk.

    Any thoughts? At the moment it seems to be working fine but it obviuosly still needs resolving. Thank you in advance.

    Monday, July 4, 2011 7:15 AM
  • "Affluenzic" wrote in message news:93a46bd6-8771-4bdd-9812-47454fc4bdec...

    Darrin. Thank you. Your reply resonates with my problem in that I have the same error and it has appeared 30 days after purchase of a (Packard Bell) PC. However I have a problem in that there is no CD disk for me to follow your instructions. It did not come with one and I have checked with the store who say it is only supplied on the hard disk.

    Any thoughts? At the moment it seems to be working fine but it obviuosly still needs resolving. Thank you in advance.


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     - IN YOUR OWN THREAD, please

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 4, 2011 8:14 AM
    Moderator