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Getting a validation error on a validated install of Windows XP. RRS feed

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    I have been following the steps on http://support.microsoft.com/kb/938720 and it seems that my Windows install is indeed validated because there is an activation key and product key for it. However, the Windows Genuine Advantage tool is still telling me that the copy of Windows is not genuine. Below is a copy of the log from the Genuine Advantage Diagnostics tool. Any help would be greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
    Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
    Windows Product ID: 55274-640-0185941-23351
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C25E29E2-AF58-4105-8910-5FCC8BD66EF9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C25E29E2-AF58-4105-8910-5FCC8BD66EF9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KM77T</PKey><PID>55274-640-0185941-23351</PID><PIDType>1</PIDType><SID>S-1-5-21-1409082233-1580436667-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D875BZLK</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BZ87510A.86A.0026.P05.0304231448</Version><SMBIOSVersion major="2" minor="3"/><Date>20030423000000.000000+000</Date></BIOS><HWID>15EF35CF01848E63</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65504</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19A0D:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, December 14, 2011 6:30 PM

Answers

  • Question
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    "Draconus0311" wrote in message news:cc509bc3-748a-4a6a-9b73-33dd505acd5e...

    I have been following the steps on http://support.microsoft.com/kb/938720 and it seems that my Windows install is indeed validated because there is an activation key and product key for it. However, the Windows Genuine Advantage tool is still telling me that the copy of Windows is not genuine. Below is a copy of the log from the Genuine Advantage Diagnostics tool. Any help would be greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
    Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
    Windows Product ID: 55274-640-0185941-23351
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002

    Other data-->
    SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D875BZLK</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BZ87510A.86A.0026.P05.0304231448</Version><SMBIOSVersion major="2" minor="3"/><Date>20030423000000.000000+000</Date></BIOS

     

     

    Neither your copy of Windows nor Office are valid.
    You are in the US – but you are using a Geo-Blocked Volume Product Key for Windows – and there cannot be such a thing in the US, since any License issued in the US is valid worldwide, unless deliberately blocked by MS or at the owner’s request.
    The Installation of Office is also using a Volume License.
     
    If you are in fact a member of an organisation entitled to use these Keys – then contact your System Admin for assistance.
     
    If you are a private individual, then you have been sold counterfeits.
    Does your computer have a COA sticker attached? If so, for what version and edition of windows is it valid?
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 14, 2011 10:02 PM
    Wednesday, December 14, 2011 6:53 PM
    Moderator
  • Question
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    "Draconus0311" wrote in message news:5644346f-822b-4384-af1f-ed9da89333cb...
    I am an "outsourced system administrator", if you will, for the company that owns the machine I am working on. I do not know if they are entitled to using the keys, but I do have another valid and paid for Windows License. Would I be able to use this instead?
    Happy Hunting!
     
    Yes – assuming it’s for Pro.
    Use the Product Key Update Toll to change the Key to the valid one.
     
     
    If that fails, then you’ll be faced (probably) with a reinstall.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 14, 2011 10:02 PM
    Wednesday, December 14, 2011 7:45 PM
    Moderator

All replies

  • Question
    Sign in to vote
    1
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    "Draconus0311" wrote in message news:cc509bc3-748a-4a6a-9b73-33dd505acd5e...

    I have been following the steps on http://support.microsoft.com/kb/938720 and it seems that my Windows install is indeed validated because there is an activation key and product key for it. However, the Windows Genuine Advantage tool is still telling me that the copy of Windows is not genuine. Below is a copy of the log from the Genuine Advantage Diagnostics tool. Any help would be greatly appreciated.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
    Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
    Windows Product ID: 55274-640-0185941-23351
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002

    Other data-->
    SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D875BZLK</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BZ87510A.86A.0026.P05.0304231448</Version><SMBIOSVersion major="2" minor="3"/><Date>20030423000000.000000+000</Date></BIOS

     

     

    Neither your copy of Windows nor Office are valid.
    You are in the US – but you are using a Geo-Blocked Volume Product Key for Windows – and there cannot be such a thing in the US, since any License issued in the US is valid worldwide, unless deliberately blocked by MS or at the owner’s request.
    The Installation of Office is also using a Volume License.
     
    If you are in fact a member of an organisation entitled to use these Keys – then contact your System Admin for assistance.
     
    If you are a private individual, then you have been sold counterfeits.
    Does your computer have a COA sticker attached? If so, for what version and edition of windows is it valid?
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 14, 2011 10:02 PM
    Wednesday, December 14, 2011 6:53 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    I am an "outsourced system administrator", if you will, for the company that owns the machine I am working on. I do not know if they are entitled to using the keys, but I do have another valid and paid for Windows XP Professional License. Would I be able to use this instead?
    Happy Hunting!
    • Edited by Draconus0311 Wednesday, December 14, 2011 7:34 PM
    Wednesday, December 14, 2011 7:12 PM
  • Question
    Sign in to vote
    1
    Sign in to vote
    "Draconus0311" wrote in message news:5644346f-822b-4384-af1f-ed9da89333cb...
    I am an "outsourced system administrator", if you will, for the company that owns the machine I am working on. I do not know if they are entitled to using the keys, but I do have another valid and paid for Windows License. Would I be able to use this instead?
    Happy Hunting!
     
    Yes – assuming it’s for Pro.
    Use the Product Key Update Toll to change the Key to the valid one.
     
     
    If that fails, then you’ll be faced (probably) with a reinstall.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 14, 2011 10:02 PM
    Wednesday, December 14, 2011 7:45 PM
    Moderator