stop error screen RRS feed

  • Question

  • My computer keeps going to this blue screen that says

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adaptors.

    Check with hardware vendor for any BIOs updates. Disable BIOs memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advaned startup options, and then select safe mode.

    Technical info
    ***STOP: 0x0000008E (0xC0000005, 0xF01F54E6, 0x F0D2E828, 0x00000000
    mfehidk.sys - Address F01F54E6 base at F01DA000, Datestamp 477c0c14

    when it goes to the desktop, it will freeze if I try to do something then it will go to this screen. can someone please help me fix this problem??
    Wednesday, May 28, 2008 11:12 PM


All replies

  • Hello-

    This forum is for the Learning Manager Knowledge Base and not product support.  I have moved this post to the off-topic forum.

    What is the operating system that you using and maybe we can find the right place to point you.

    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, May 30, 2008 2:03 PM
  • This was moved out of the LMKB forum.

    You can ask this question at www.answers.microsoft.com or in another forum.

    Or I can move this to a specific forum if you'd like.


    Ed Price a.k.a User Ed, Microsoft Experience Program Manager (Blog, Twitter, Wiki)
    Thursday, January 12, 2012 7:02 AM
  • The Stop 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) indicates a kernel-mode application generated an exception that the error handler did not catch. The value of the first parameter (0xC0000005, STATUS_ACCESS_VIOLATION) indicates that memory access violation occurred.

    This problem can be caused by several factors: you should locate the .DMP file in the \Windows\Minidump folder, upload it to your Windows Live SkyDrive and make it publicly accessible; then post the URL in a new post that you'll write in one of the Windows client Forums (according to your Windows version), so we can analyze the memory dump and try to suggest you how you can fix this issue.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Thursday, January 12, 2012 1:44 PM