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Windows 7 Not genuine error RRS feed

  • Question

  • Hello, I just received a message saying that my Windows 7 Ultimate may be a counter-fit but I know that it's the real deal.

    I tried running the validator software but it seems it didn't want to load the ActiveX code properly, so the only thing I can do is run that diagnostic software that's been mentioned around here and here's the report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-8DG3J-YX6G3-XCGTH
    Windows Product Key Hash: JYbDQ6ZGaB5C4bR+BrZmeRda3aI=
    Windows Product ID: 00426-069-6725933-86633
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F57FB206-A47E-41AE-BECA-5A77A90B96A5}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170427-1518
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F57FB206-A47E-41AE-BECA-5A77A90B96A5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XCGTH</PKey><PID>00426-069-6725933-86633</PID><PIDType>5</PIDType><SID>S-1-5-21-758197502-884734241-132235165</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-870A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20101110000000.000000+000</Date></BIOS><HWID>69893207018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-069-672593-00-3081-7600.0000-2102014
    Installation ID: 010301703554286186548070802875953205361403173832361600
    Processor Certificate URL: (can't post links because my account isn't verified)
    Machine Certificate URL: (can't post links because my account isn't verified)
    Use License URL: (can't post links because my account isn't verified)
    Product Key Certificate URL: (can't post links because my account isn't verified)
    Partial Product Key: XCGTH
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 29/08/2017 9:20:03 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: SAAAAAEABwABAAEAAAAKAAAAAQABAAEAHKLijGqDVPIQM9zf3BUIhcKPfIdasbJCsEVc5MioHAHMWKwFM12reLFs3Y4oWQLQ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      SSDT   PTLTD   POWERNOW
      MATS   GBT     

    For some reason, I can't post links on here until my account has been verified.

    Tuesday, August 29, 2017 12:07 AM

Answers

  • According to your MGA report, the product key for Windows 7 Ultimate belonged to a not-for-resale MSDN Subscription.  If you do not have a MSDN subscription, then the product key is classified as misused and thus flagged as non-genuine. Please feel free to file a confidential Counterfeit Software Report directly with Microsoft.

    Carey Frisch

    Tuesday, August 29, 2017 5:24 AM
    Moderator