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Cannot Renew Circle-doesn't show my ID next to subscription- Fixes fail

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I have been wrestling with Windows Live OneCare all morning, because it wouldn't download updates.

First it said that one of my pc's was red. It wasn't. I had just backed it up and it was green.

Then when I tried to update the hub, it failed.

Then when I rebooted, my hub (which hasn't been backed-up in awhile) it turned green, but is no longer reading the other two computers in the circle.

When I tried the fixes, it said they failed.

When I hit the renew button, it won't let me sign in to livecare. It gives me error code 80048869.

I loved this program until today and now I am so totally frustrated, I don't know what to do.

How do I get my computer to let me sign in and renew the circle?
Saturday, June 21, 2008 7:57 PM

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Uninstall One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Saturday, June 21, 2008 9:08 PM

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Uninstall One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Saturday, June 21, 2008 9:08 PM

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If you're still wrestling with this problem, I suggest that you check your PC date and time as the Update problems and expired notice can be due to an incorrect system date.

-steve

Monday, June 23, 2008 7:06 PM

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